Windows 10: Xbox wireless adapter for windows 10 USB device not recognized

My adapter was working with both my headset and controller. maybe not at same time, I don't play any games I need a headset for with a controller.

Anyway, the adapter is suddenly not recognized. I have tried it on my other computer and it is not recognized there either. It is only about a month old and it is the xbox brand adapter bought straight from best buy. I am not sure what could have caused it to malfunction. I am just outside the 30 day return. I have uninstalled and reinstalled. Restarted and updated windows.. I was hoping to find support from microsoft but this is the best they will offer. I figured it was worth asking if anyone has solved a similar issue.

:)

 

Xbox wireless adapter not recognized in device manager

Hi,

I suggest you follow the below instructions to resolve the issue.

1. Run the hardware troubleshooter to see if there are any hardware issues and automatic fix
   • Open command prompt with administrative privileges
   • Type msdt.exe -id DeviceDiagnostic and then press enter
   • On the Hardware troubleshooter wizard click Next
   • Restart PC if there are no issues found and verify
2. If the above has not fixed the issue then uninstall the unknown USB device by following the instructions below and install it again.
   
   • Go to your Device Manager.
   • Locate unknown USB device.
   • Right click on unknown USB deviceto bring up the Properties window.
   • Click on the Driver tab.
   • On the Driver tab, click the Uninstall button.
   • On the confirmation window, check Delete the driver software for this device.
   • Unplug the Xbox Wireless Adapter for Windows and reboot your Windows 10 device. Once the device is back on, plug in the adapter.
   • Verify now if the Xbox Wireless Adapter is recognized and drivers are installed or not

Thanks

Sara

 

Windows 10 recognizing wireless LAN usb device as Xbox Wireless Adapter - no install

My computer will not allow me to uninstall, reinstall, install my mediatek wireless lan through USB as it continues to try to install it as Xbox Wireless Adapter. I turned off automatic drive installs, and it still sees it as a Xbox adapter. I dont even
own an xbox. This is on Windows 10. anyone have a fix for this? I've downloaded multiple driver versions for the previously working usb wireless dongle...

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator