Windows 10: Xbox Wireless Adapter for Windows incorrectly detects devices

I bought Xbox Wireless Headseat and a gamepad. I also bought an adapter. When connecting devices through it, I see strange device names and a lack of charge level. Through a cheap Bluetooth adapter, the names are correct, indicating the charge.Through a cheap Bluetooth adapter:Through a Xbox Wireless Adapter for Windows adapter "Xbox" Controller is a HEADSEAT!:

:)

 

Wireless Internet Interference From Xbox Wireless Adapter for Windows

Hi,

The Xbox Wireless Adapter is not properly detected by your computer is one of the reasons why you're having an interference connection. To help you resolve this concern, we recommend that you follow the steps below:

Step 1: Remove the Xbox Wireless adapter on your computer. Then, perform a clean boot on your device. To do this, you may refer to the link below:

click here

Step 2: Plug in the Xbox Wireless adapter and check if the issue persists.

For additional troubleshooting steps, you may visit the link below:

https://support.xbox.com/en-US/xbox-on-windows/...

Kindly update us with the results.

 

Xbox one wireless adapter problems

Try these suggestions: Troubleshoot the Xbox Wireless Adapter for Windows | Xbox One

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator