Windows 10: Xbox Wireless Adapter Won't Connect to Controller, Not A Xbox ACC issue.

• It is recognized my desktop "Xbox Wireless Adapter"(so it's not the Xbox ACC issue), the light flashes, but I can't pair it with any Xbox controller and even though it worked perfectly 5 days ago and it still works on other devices I have, so it's definitely not a hardware issue.
• I have searched for the issue online extensively and tried all of the fixes from these forums and others.
• Things I've tried:
  • Restarting and plugging into different USB port
  • Manually updating the drivers. Tried various driver versions from the Microsoft Update Catalog
  • Unistalling the drivers and letting them reinstall automatically
  • Fiddling with Wake/Sleep options of the Xbox Wireless Adapter
  • Updating Controller firmware

I'm short of just reinstalling windows but I don't really want to go that route if possible. It seems to be linked to a windows update. I'd also like to state that this was originally written by another community member with the same issue and their thread is locked. I'm experiencing the exact same issues and have tried the same processes with no results.

:)

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Xbox Wireless Adapter for Windows 10 is not working anymore (NOT Xbox ACC Issue)

Hey everyone,

I feel like I'm going mad... This may be the last thing I post before my head explodes...

Anyway, my Xbox Wireless Adapter for Windows 10 stopped working after a damned Windows 10 Update happened around Christmas. It was working fine and I could connect both my controller and Xbox headset to my PC using this adapter without any issues. I'll give
more details below.

• It is recognized by my laptop as "Xbox Wireless Adapter"(so it's not the Xbox ACC issue), the light flashes, but I can't pair it with any Xbox controller and headset, even though it worked perfectly when I got it, and it still works on other devices I have,
  so it's definitely not a hardware issue.
• I have searched for the issue online extensively and tried all of the fixes from these forums and others.
• Things I've tried:
  • Restarting and plugging into different USB port
  • Manually updating the drivers. Tried various driver versions from the Microsoft Update Catalog
  • Unistalling the drivers and letting them reinstall automatically
  • Fiddling with Wake/Sleep options of the Xbox Wireless Adapter
  • Updating Controller firmware

After a bit more research, it seems like one of the security updates from Windows 10 has broken these wireless adapters for a lot of people. I just need help understanding which security patch I need to uninstall in order for my Xbox Wireless Adapter to
work again.

I am running Windows 10 Home(Build 1803) and the license is OEM, running on a Dell G5 laptop.

P.S. I know this topic has been discussed before, but none of the fixes work for me, so that's why I've posted a new one.

 

Xbox One Controller Wireless PC Adapter help.

Source: Connect Xbox One Controller to Windows PC | Xbox One Accessories


In this situation, these two links might be helpful to you:

• How to Get the Xbox Accessories App for the Xbox Elite Wireless Controller
  
• Set Up the Xbox Wireless Adapter for Windows | Xbox One