Windows 10: Xbox Wireless Controller Adapter Driver Issues

For some reason my pc is not recognizing the new adapter fully. It's listed as "XBOX ACC" in the device manager, and cannot find a driver for it. I've done some pretty extensive googling, but it always boils down to manually installing the drivers for it from the Window Update Catalog. However I can't get any of these drivers to work either. It could be that 7zip isn't extracting correctly, or maybe I'm not grabbing the right files?



Anyone have any experience with this? Thanks in advance.

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:)

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Xbox One Controller Wireless PC Adapter help.

Source: Connect Xbox One Controller to Windows PC | Xbox One Accessories


In this situation, these two links might be helpful to you:

• How to Get the Xbox Accessories App for the Xbox Elite Wireless Controller
  
• Set Up the Xbox Wireless Adapter for Windows | Xbox One
  

 

wireless xbox 360 controller adapter for windows

Hi MI kid05,



Thank you for posting in Microsoft Community.



I understand that you are facing issues connecting your Xbox 360 wireless controller adapter to Windows 10 computer. We will certainly help you with this issue.

Usually, we see the “Unknown Device” if the drivers are not installed correctly by Windows on plug and play devices.

You may want to check connecting the adapter to a different port and check.

Also, make sure that your Windows is up to date with the latest updates.

Meanwhile, we can try and install the drivers manually and check.

Method 1: Uninstall and re-install drivers manually.

1. Go to Search and type Device Manager and open Device Manager.
2. Right click on “Unknown Device” and click on
   Properties.
3. In the Driver tab click on Update Driver
4. Click on the option that says “Browse my computer for driver software”.
5. Select the option “Let me pick from a list of device drivers on my computer”.
6. Check the list for Xbox 360 Wireless Receiver for Windows Version:….”
7. Click on “Yes” if you get the prompt.

If the issue persists, please try the steps mentioned in Troubleshoot
the Xbox Wireless Adapter for Windows



Reference:

Set up the Xbox Wireless Adapter for Windows

How to update your Xbox One Controller on Windows 10



If you still face issues, please reply to this post and we will assist you further.

Regards,

Vivian S