Windows 10: Xbox wireless headset has poor quality when calling on PC

Youssef_ · Nov 23, 2024

I just got the Xbox wireless headset and whenever I join a call the audio quality on the game is very low and sounds muffled. I'm using a Bluetooth connection. Is there a way to fix it?

:)

Brink · Nov 23, 2024

Plug in and Game on with the New Xbox Stereo Headset

I think we can all agree audio is fundamental to our gaming experiences. Personally, I cannot get my game on without my favorite gaming headset! At Xbox, we have made some big strides over the last year to offer you some of the best gaming headsets out there. From our Xbox Wireless Headset to our partnership with the legendary audio makers at Bang & Olufsen and the many other headsets we offer through our Designed for Xbox program, we are confident you’ll find the headset to meet your gaming needs. Today, you can add one more option to the list. We are pleased to announce our Xbox Stereo Headset, available for pre-order today. With the new Xbox Stereo Headset, we are bringing everything you expect from Xbox products like performance, stand-out features, quality, and accessibility to deliver immersive experiences across console, PC, and mobile devices. We also wanted to bring you more value to the entry-level headset category, including clear microphone performance, high-quality ear cushions, and a volume control dial on the right earcup. The Xbox Stereo Headset features many of the design elements found the Xbox Wireless Headset. The flexible, lightweight design with an adjustable headband utilizes plush cushioning to spread pressure more evenly around the top of the head. Ultra-soft large earcups will keep you comfy during those “extended” play sessions, and easily accessible on-ear controls for volume and mute will make this a staple in your gaming arsenal. Connect directly to the Xbox Wireless Controller or other devices through the 3.5mm audio jack, no batteries required.

To generate the best possible experience across gaming, team chat, music, and movies, the team tuned the headset to replicate the intended audio recording source that the creators wanted you to experience. The result of this is hearing the audio as close as possible to how it was recorded, by ensuring clean mid & high frequency performance with strong bass. And to take your audio one step further, the Xbox Stereo Headset supports high-fidelity spatial sound technologies including Windows Sonic, Dolby Atmos, and DTS Headphone: X (may require additional purchases or app downloads).

As someone who owns and uses three different headsets for gaming, let me share how this became one of my daily drivers and why you’ll love it too:

If you’re new to gaming and looking for a comfortable design, this is a great entry-level headset that includes many of the features found in our Xbox Wireless Headset.

If you already own a wireless headset, this is the perfect addition to your setup for those times you forget to charge it or replace the batteries.

I also prefer using a wired headset when I play on my PC. This quickly became my favorite headset for PC gaming because it offers the best sound quality while eliminating any latency issues.

The Xbox Stereo Headset is available for pre-order today from Microsoft Store and other select retailers for $59.99 USD worldwide. Check xbox.com for more information.
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Source: Plug in and Game on with the New Xbox Stereo Headset - Xbox Wire

Brink · Nov 23, 2024

Microsoft announces the new Xbox Wireless Headset

When we were designing Xbox Series X|S, we wanted to ensure that games feel true-to-life, load incredibly fast, and sound as if you were dropped in the middle of the action. We embraced spatial sound processing by including custom audio hardware to offload audio processing from the CPU, dramatically improving the accessibility, quality, and performance of these experiences. Having a high-quality set of headphones at an affordable price for your new console or existing Xbox One will help you feel immersed, react faster to the action, and connect further with your gaming worlds.

With each new generation of our Xbox accessories, we’ve raised the bar for innovation by focusing on performance, stand-out features, quality, and accessibility to deliver immersive experiences across console, PC, and mobile devices. We are excited to build on this legacy with the latest accessory to join the family: the new Xbox Wireless Headset.

The Xbox Wireless Headset delivers best-in-class audio and chat performance, outstanding design and comfort, and unique experiences that are tailored for each gamer. We are also looking forward to bringing more value to the headset category with innovations not previously found in this price range. We chatted with a host of folks from the audio engineering and design teams to learn more about what the new Xbox Wireless Headset will deliver.

Best-in-Class Audio and Chat Performance

The team spent countless hours studying what makes for a great audio experience, and because the team is familiar with the technology behind the Xbox Wireless protocol, they were able to introduce a fine-tuned and configurable auditory experience like no Xbox headset before. With the Xbox Wireless Headset, you can play loud and clear through low latency, lossless audio for exceptional sound quality.

The headset supports industry-leading spatial sound technologies including Windows Sonic, Dolby Atmos, and DTS Headphone: X for realism and audio precision that fully surrounds you. You’ll have the advantage by being able to hear all the subtle, yet critical sounds (like enemy footsteps sneaking up on you) that elevate great gamers above the rest.

“We spent a lot of time in the audio testing chambers trying to characterize and understand how the headset reproduces audio in different room environments. It goes in your living room, game room, and dorm room and we want it to sound the best for all types of audio.” said Erik Garcia, Project Architect and Lead. “In the same way, the team studied game-play to ensure great sounding chat, sensitive mic to prevent background noise.”

In addition to best-in-class audio performance, the new Wireless Headset provides clear and intelligent chat audio quality. The new headset has dual beamforming microphone elements that focus on speech audio vs. surrounding sound. Additionally, voice isolation tuning helps the mic pick up your voice rather than background ambient noise.

When you aren’t talking, the auto-mute feature automatically mutes your microphone (this can be toggled on or off), so you keep comms channels clear, while the manual mute button gives you privacy when you need it. There’s a lot of attention to detail to be found on the new headset, and the mic is no exception. The team added a light indicator that turns on when the mic is active, so that you always know when your voice is being picked up.

Outstanding Design and Comfort

The team put a lot of energy into finding the right feel. The Xbox Wireless Headset is engineered for maximum comfort during extended gaming sessions with a lightweight design, ultra-soft large earcups made of polyurethane leather that distribute pressure evenly over the ears. It also features an adjustable headband with a thick cushion that easily fits wide-ranging head sizes and spreads pressure more evenly around the top of the head.

The design is intentionally understated and shares the same shapes and colors found on our new consoles. The controls and indicators mirror the circular geometry that informed the design of Xbox Series X and Series S. And much like our new Xbox consoles, the Xbox Wireless Headset is designed to blend into your living room without feeling out of place or obtrusive.

“We’ve learned that gaming is a deeply social activity. Especially nowadays, given the state of the world, gaming and communicating with others is a critical need. The team took a human-centered approach to design a headset that removes the unnecessary distractions so that players can focus on the game and their friends,” said Scott Wang, the Senior Design Researcher working on the new Xbox Wireless Headset.

Combining a sleek and modern design with high-quality materials and finishes the Xbox Wireless Headset has a durable frame with inner metal headband, rubberized dial rings for grip, and a fully adjustable mic that tucks up and out of the way when not in use. The rotating earcup dials of the new Xbox Wireless Headset provide an intuitive way to adjust the volume and game/chat audio balance with just a simple turn without interrupting how it rests on the player’s head. As Elie Ahovi, Senior Designer, puts it “we were driven by wanting every interaction with the headset to be delightful.”

Unique Experiences, Tailored to You

With the Xbox Wireless Headset, you can play wirelessly across multiple devices including Xbox Series X|S, Xbox One, and Windows 10 PCs. The headset also connects to mobile devices via Bluetooth for on-the-go music or chat and to your console via Xbox Wireless technology just like an Xbox Wireless Controller, meaning there are no cables or dongles required. You can also simultaneously pair the headset to your phone and Xbox. That means, for example, that you can chat with a friend or – as the engineering team recalls doing – dial in to a conference call on your phone and play on your console at the same time.

The Xbox Accessories app on your Xbox One, Xbox Series X|S, and Windows 10 devices lets you fine-tune the audio controls for a customized audio experience, including equalizer settings, bass boost, auto-mute sensitivity, mic monitoring, and brightness of mic’s mute light. Best of all, the headset can stay updated with the latest features via wireless updates from your console, ensuring you’ll have a premium audio experience that continues to evolve. Make sure you install all the latest Windows updates to enjoy audio customization features on the Xbox Wireless Headset when using the Xbox Accessories app on Windows 10 devices.

Finally, charging gets you back into the action in a flash: 30 minutes of charging provides about 4 hours of battery life, with only 3 hours of charging to reach up to 15 hours of battery life when the headset is not in use.*

Immerse Yourself in the Future of Gaming

The Xbox Wireless Headset delivers expansive sound, ease of use across devices, long lasting comfort, and customizable sound through the Xbox Accessories app. “We want it to be satisfying when you use it and want you to feel all the pleasure and joy you can get when playing the game,” said Elie. We are also excited to be adding many unique features not found in wireless headsets today, with an eye toward evolving the product over time with updates.

The new Xbox Wireless Headset will be available for $99 USD beginning March 16 in most worldwide Xbox markets and can be pre-ordered at select retailers, including Microsoft Store, starting on February 16 at 7 a.m. PST). Check your local retailer for product availability and specific pre-order timing in your region. For more product and pre-order details on the new Xbox Wireless Headset, visit Xbox.com.

*Battery life varies significantly with distance from console, additional accessories, usage and other factors. Testing conducted by Microsoft using pre-production units.
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Source: Immerse Yourself in the Future of Gaming Audio with the Xbox Wireless Headset - Xbox Wire

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Gioad4947 · Nov 23, 2024

Xbox Wireless Headset problem on PC

Hey guys, I need help with the Xbox Wireless Headset. When I connect it to PC via USB, Windows 11 recognizes it as "headphones", but when I try to connect it via Bluetooth it is detected as "speakers" (and the audio quality is much worse). Why is that? What can I do to fix this?

Windows 10: Xbox wireless headset has poor quality when calling on PC

Xbox wireless headset has poor quality when calling on PC

Xbox wireless headset has poor quality when calling on PC

Xbox wireless headset has poor quality when calling on PC

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