Windows 10: XPS 9550 - APC INDEX Mismatch BSOD - Headphone

Discus and support XPS 9550 - APC INDEX Mismatch BSOD - Headphone in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, Whenever I insert a headphone in my laptop XPS 9550, the sound driver does not respond and after some time, APC index mismatch BSOD comes and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HarishKumar K R, Dec 22, 2018.

  1. HARISHKUMAR K R
    HarishKumar K R Win User

    XPS 9550 - APC INDEX Mismatch BSOD - Headphone


    Hi,

    Whenever I insert a headphone in my laptop XPS 9550, the sound driver does not respond and after some time, APC index mismatch BSOD comes and after a restart, the sound driver works fine. Please find the minidumps at


    https://drive.google.com/open?id=1qAj9geQLRqgzuArKLzNEvFxkCI8Sdl30


    Please clarify me on what I should do to solve this problem.

    Thanks

    :)
     
    HarishKumar K R, Dec 22, 2018
    #1
  2. PETE-STRYCH
    pete-strych Win User

    Windows 10 BSOD restarting : APC Index Mismatch

    I have purchased a new HP Laptop. After various Windows 10 updates, it began rebooting at startup several times with BSOD error: APC Index Mismatch.

    Currently running SUPERAntiSpyware, CCleaner, & Malwarebytes.
     
    pete-strych, Dec 22, 2018
    #2
  3. SAVEM12
    SavEm12 Win User
    APC Index Mismatch

    I got a blue screen telling me I had an error and it was gathering information and would restart. The problem was APC Index Mismatch. I've gotten this 3-4 times before. How do I fix this? I'm on Windows 10.
     
    SavEm12, Dec 22, 2018
    #3
  4. JELU CAL
    Jelu Cal Win User

    XPS 9550 - APC INDEX Mismatch BSOD - Headphone

    APC Index Mismatch

    Hi Adam,

    The DMP files that you've shared shows the error code 0x00000001. This was caused by the hal.dll driver which is responsible for implementing hardware functions on your device. To know more about the error code and the recommended actions, click on this

    link    .

    Let us know how it goes after you've performed the steps.
     
    Jelu Cal, Dec 22, 2018
    #4
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XPS 9550 - APC INDEX Mismatch BSOD - Headphone

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