Windows 10: yes, i need help! random bsod driving me nuts

Discus and support yes, i need help! random bsod driving me nuts in Windows 10 BSOD Crashes and Debugging to solve the problem; hi i tried interpreting these dump files myself to work out my woes, but no, no, no...i give up and am not ashamed to ask for help! there are 30... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by brotherdeluxe, May 29, 2016.

  1. yes, i need help! random bsod driving me nuts


    hi

    i tried interpreting these dump files myself to work out my woes, but no, no, no...i give up and am not ashamed to ask for help!

    there are 30 dmp files, but i don't want to bother someone to go through them all, but i suppose there might be a pattern shows up across a range of them.

    it happens randomly. i can be doing anything or nothing and bsod. usually i'm just browsing or doing light tasks. sometimes bsod a few times a day and sometimes a few days with no bsod at all. frustrating to know there's something not right, but no idea what and it might even be an easy fix i can make myself.

    any help, much appreciated. thanks.

    :)
     
    brotherdeluxe, May 29, 2016
    #1

  2. N96 driving me nuts...

    As for your message icon read /discussions/board/message?board.id=topfaq&thread.id=44



    As for the restarting handset im guessing its firmware ver. 11? if so get on to you network and get at least 12 out of them if not 20.
     
    ricksvill---01, May 29, 2016
    #2
  3. N96 driving me nuts...

    I think I have to try that...
     
    tamaverdal, May 29, 2016
    #3
  4. axe0 New Member

    yes, i need help! random bsod driving me nuts

    Hi brotherdeluxe,

    Welcome to the 10forums *Smile

    The 0x124 can be quite difficult to diagnose, it is a hardware error that is reported by the CPU. The report is 1 of the few interesting things we can find in the dumps. 0x124 rarely provide enough information to say what is the cause with certainty so we mostly have to guess based on the report revealed in the dumps.

    I have analysed a few dumps, they say that there are write errors in the L0 cache of the CPU. As the core and the bank are mostly the same it is very possible that the CPU is the cause, but I would like to be sure that nothing else is the real cause as the CPU is seen as a stable component.
    Please note, software tests aren't 100% proof, it is possible that a component is faulty even if software tests say it isn't.
    Code: =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe00175f18138 Section @ ffffe00175f182c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : DCACHEL0_WR_ERR (Proc 5 Bank 1) Status : 0xff80000000000124 Address : 0x00000007980fc280 Misc. : 0x0000000000000086 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe001efb26138 Section @ ffffe001efb262c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : DCACHEL0_WR_ERR (Proc 5 Bank 1) Status : 0xbf80000000000124 Address : 0x000000019208d8c0 Misc. : 0x0000000000000086 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe000194fe138 Section @ ffffe000194fe2c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : DCACHEL0_WR_ERR (Proc 4 Bank 1) Status : 0xbf80000000000124 Address : 0x00000001b6984b00 Misc. : 0x0000000000000086 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe0008833a138 Section @ ffffe0008833a2c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : DCACHEL0_WR_ERR (Proc 5 Bank 1) Status : 0xbf80000000000124 Address : 0x000000010408bd00 Misc. : 0x0000000000000086[/quote]



    yes, i need help! random bsod driving me nuts [​IMG]
    STOP 0x124 Troubleshooting
    yes, i need help! random bsod driving me nuts [​IMG]
    Read carefully before proceeding.

    *Arrow Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums


    yes, i need help! random bsod driving me nuts [​IMG]
    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    yes, i need help! random bsod driving me nuts [​IMG]
    FOUR
    yes, i need help! random bsod driving me nuts [​IMG]
    GPU TEST

    yes, i need help! random bsod driving me nuts [​IMG]
    Run FurMark - GPU Stress Test - Windows 10 Forums


    yes, i need help! random bsod driving me nuts [​IMG]
    Note Run Furmark for around 30 minutes.

    yes, i need help! random bsod driving me nuts [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
    Make a photo of the result and post it.
     
  5. hi axe0

    thanks for replying and at least suggesting it might be the cpu; that's something. i have attached results of intel burn in test and furmark (memtest and seatools weren't required - see below).

    i'm familiar with these tests, having used them before for testing overclocks and stability.

    i am running the cpu at stock speeds, save for the mild auto over/underclock which the board itself can apply via a tpu and epu switch (i've not had problem with this before, though that's not to say it's not become a problem over time). i could've made everything flat stock, but i wanted to run the tests in the same state as i use the pc.

    i ran the intel burn in test at high with no problem.
    i'm not using a separate gpu - just the built in 4600 graphics. one test froze (no bsod though) and a second one ran until i manually stopped it after about 30 mins.
    i already ran memtest at the weekend, as i thought the ram might be the culprit. i let it cycle through all the tests over about 11 hours and there were no errors; however, there was a note about hammer flip errors or something - i did google it, but didn't find anything useful or even that understandable! i also ran the dedicated hammer test on each stick and two did show the same 'note', but no actual errors. i put all the ram back, possibly in different slots than they had been in, ran the dedicated hammer test over about 24 hours and no error showed up at all - not even a 'note'.
    i'm running an ssd, so didn't run seatools. i have a different ssd with win 8.1 installed and when i used that to see if bsod happened, i did get a couple - though i was wiping the drive and reinstalling 8.1, did it a few times and both bsod happened during the installation of updates.

    i'm wondering, could it be the power supply? i have a corsair rm650 and haven't suspected any problems with it, but just curious if that could be a source. then again, with my particular bsod error, as you say, it's not exactly giving a definitive answer.

    thanks again for giving the benefit of your advice.
     
    brotherdeluxe, May 29, 2016
    #5
  6. axe0 New Member
    Please note that 11h for 32GB is NOT enough to finish 8 completed passes straight for your amount of memory, it could take up to 2 days to complete 8 straight passes with MemTest86+.

    Please check your SSD for firmware updates.
    Please run HDTune & chkdsk & upload the log + screenshots of HDTune and chkdsk.
    Please boot in your BIOS, note the 3.3v, 5v and 12v values and post them.

    Please remove ASUS software as far as possible that it doesn't cause problems with devices, software from the motherboard manufacturer (or laptop) is known for causing BSODs.

    Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system & other used stuff. Please note that the PSU, cooling system and other used stuff are not mentioned in the tool.How to fill in your system specs:

    yes, i need help! random bsod driving me nuts [​IMG]


    yes, i need help! random bsod driving me nuts [​IMG]
     
  7. i've attached screens of hdtune and chkdsk - no errors reported.
    asus software isn't installed presently.
    voltage readings:
    i watched the figures for some minutes
    3.296 (did notice it infrequently flick up to 3.312)
    5.000 (did notice it infrequently flick up to 5.040)
    12.192 (seems steady)
    system specs updated.

    thanks
     
    brotherdeluxe, May 30, 2016
    #7
  8. axe0 New Member

    yes, i need help! random bsod driving me nuts

    Could you then please check if any ASUS folder is present in the program files or program files (x86) folders, left behind folders make it look like the software is still installed.
     
    axe0, Apr 5, 2018
    #8
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