Windows 10: yet anotehr bsod,just wanted to know if this minidump refers t hardware / software problem

i got another bsod tonight and i im curious about what causes this one since i cant find what the cause is in windbg.061624-27609-01.zipwhat do you guys use to read and where to look

:)

 

BSOD "Reference By Pointer" - Minidump File

Hello, I recently built a new PC (with the exception of an older GPU which I kept from my older machine). It's run pretty smoothly for the first couple weeks, but recently gave a BSOD with the error "Reference By Pointer".

I found
this thread which talked about potential memory issues, so I ran the Windows 10 Memory Diagnostics Tool and it found no errors. That same thread had a lot of people suggesting the OP upload the minidump file, so I did that too.

You can download the minidump file here.

Here's my Dxdiag as well, in case that helps.

A few of my PC parts can only be returned for another week or so, so any information you could provide to help me track down if any parts are busted and should be returned would be really appreciated.

Thanks, and let me know if I can provide any other info to help.

 

Minidumps not generated after a bluescreen in Win8.1

Lenovo Flex 2-14, windows 8.1 64bit, 4GB RAM, 8SSD-500HDD. All software setup from factory.

The laptop freezes randomly without any pattern and BSOD.

The bluescreen says kernel_data_inpage_error and collecting more info is stuck at 0%. It never progresses and I have to hard power down the laptop. After reboot, there are no minidumps generated(minidump is enabled in adv. settings). Sometime the BSOD also gives another additional info in braces (ntoskernal.sys, volmgr.sys, and few other). occurs at least once every one/two day. Any reason why Minidump is not generated?

Sometimes the laptop also restarts for no reason and shows up the windows boot manager which does not lists the HDD. Is it that HDD is not detected and is it related to the above problem?

The HDD is GPT partioned with UEFI boot enabled. After a lot of factory resets, and even after upgrading to win10, had the BSOD issues.

Someone suggested to change the boot option to legacy. Now I have factory image restored (win8.1) in GPT HDD with leagcy first boot option. I have used the the laptop for a couple of days and the BSOD did not occur till now. Is this a right solution?

Is this a hardware problem because This BSOD occurred in the middle of HDD partitioning after rebooting in AOEMI partition assistant and once while upgrading to win10.(loose cable maybe, but its a brand new laptop and the issue occurred even before putting on any new software) or caused by the boot options?

 

Constant BSOD and Random Crashing

I'm sorry to hear about the issues you're facing with your computer. Random crashes and Blue Screen of Death (BSOD) errors can be frustrating to troubleshoot, but analyzing minidump files can provide valuable information about the underlying causes.

Unfortunately, as a text-based AI model, I'm unable to directly access or analyze files or attachments. However, I can provide you with some general guidance on how to analyze minidump files yourself or suggest alternative troubleshooting steps.

1. Analyzing minidump files:
   
   • To analyze minidump files, you'll need a debugger tool like WinDbg, which is part of the Windows Software Development Kit (SDK). Install the SDK and WinDbg on your computer.
     
   • Open WinDbg and go to "File" > "Open Crash Dump." Browse and select the minidump file you want to analyze.
     
   • WinDbg will load the minidump and display information about the crash. Look for the error message or the faulting module that caused the crash. This information can help identify the potential cause of the problem.
     
   • If you're unfamiliar with WinDbg or analyzing minidump files, you can search for specific error messages or faulting modules online or seek help from forums and communities dedicated to Windows troubleshooting.
     
2. Alternative troubleshooting steps:
   
   • Since you suspect faulty RAM, testing it with new RAM modules is a good step. Faulty RAM can cause various stability issues, including crashes and BSOD errors. Consider ordering new RAM and replacing the existing modules to see if it resolves the problem.
     
   • Ensure that all your drivers, including motherboard chipset drivers, graphics card drivers, and other hardware drivers, are up to date. Outdated or incompatible drivers can lead to system instability.
     
   • Monitor your computer's temperature using software like HWMonitor or Core Temp. Overheating components can cause crashes. Make sure your computer's cooling system is working properly and clean any dust buildup on the CPU cooler and other components.
     
   • Check for any recently installed software or drivers that may be causing conflicts. Uninstalling or rolling back recent changes can help isolate the problem.
     
   • If the issues persist, you may want to consider seeking assistance from a professional computer technician or contacting the customer support of your computer's manufacturer.
     

Remember to always back up your important data before making any major changes to your system or replacing hardware components.

I hope these suggestions help you in troubleshooting and resolving the issues you're experiencing with your computer.