Windows 10: 'you are not the owner of this case'

Discus and support 'you are not the owner of this case' in Windows 10 Gaming to solve the problem; i am trying to get access to support on the telephone customer service number, it just wants to send me a text message with a website that i have... Discussion in 'Windows 10 Gaming' started by ErinMcQuillan, Feb 13, 2022.

  1. ERINMCQUILLAN
    ErinMcQuillan Win User

    'you are not the owner of this case'


    i am trying to get access to support on the telephone customer service number, it just wants to send me a text message with a website that i have already visitedand when i try to open a chat, it says i am 'not the owner of this case!'my issues are 2-fold - i am trying to download windows 11 on my laptop - my email does not work on windows now

    :)
     
    ErinMcQuillan, Feb 13, 2022
    #1
  2. WITTEN1972
    witten1972 Win User

    Unknown User as Owner

    Hi Bree, thanks for stepping up to address this issue.
    As far as I know my External Drive has only been used on my PC.

    I could try to implement your suggestion and take Ownership of those Folders.
    The "Take Ownership" link is present in my right click menu, but I'm currently logged in with my Microsoft account, so perhaps it would be better if I went Properties --> Security --> Advanced & set the Owner to Administrators, no?!

    Although my mind is bugged with a new question now.
    If I change the Owner & later on I have to restore a backup (Acronis on a CD) won't I encounter problems then?
     
    witten1972, Feb 13, 2022
    #2
  3. JIMHOYLE
    jimhoyle Win User
    File/folder owner shows incorrectly, how possible?

    I have a bunch of files/folders. I go to folder properties, tab Security, Advanced, at the top it says Owner. In this case it says Administrators (COMPUTERNAME\Administrators). I go to explorer to see the same folder listed. I right-click on the top bar, More, in Details there is [x] Owner. When that's ticked, the explorer listing will show owner. And in this case, now the Owner for the exact same folder is COMPUTERNAME\MyUserName.

    How is that possible? Windows claims the owner is different, depending which of the two places I look. (This is Win10 1909 build 18363.836.)
     
    jimhoyle, Feb 13, 2022
    #3
  4. BOBZ2
    BobZ2 Win User

    'you are not the owner of this case'

    Old Owner Name

    I bought a used Axim. I changed the Device ID in Settings -> System ->

    About. I changed the owner name in Settings -> Personal -> Owner Info.

    But when I use Send To on a Windows 7 "desktop", the option for my

    Axim lists the old owner's name. Not a major problem, but definitely

    annoying. I couldn't find that name in the registry (on the Axim).

    Can anyone suggest another place to look?

    Thanks.
     
    BobZ2, Feb 13, 2022
    #4
Thema:

'you are not the owner of this case'

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