Windows 10: "Your browser does not currently recognize any of the video formats available. Click here...

So I can't watch SOME YouTube videos, I have the latest version of Firefox downloaded (80.0) and for some reason some videos I try to play have this error. I pressed the link that it wants me to use but it's absolutely useless, it pretty much says that I have the latest version and it works, BUT IT DOESN'T...

I've read online about this and have not yet found anything useful or a fix for it. I've also tried different browsers but the issue remains the same.

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:)

 

Browser Does Not Currently Recognize Any Of Video Formats

I am using Windows 10 on my Toshiba Satellite with Google Chrome as my browser.

Whenever I click on Youtube to watch a video, attached is what appears in my browser instead of the video.:
"Your browser does not currently recognize any of the video formats available. Click here to visit our frequently asked questions about HTML5 video." When I click the link, what I see there does not help me in any way.

Can anyone help me out with this. Thanks.

 

"Video format is not supported" at msn.com

Hello Dennis,

The error message Video format is not supported means that your browser is not compatible with the file format of the video. For us to assist you, we recommend that you use Microsoft Edge instead. Microsoft Edge is the newest browser that comes with
Windows 10 and it's set as your default browser. To locate Microsoft Edge, kindly follow the steps listed below:

• Press the Windows key + S.
• Type Microsoft Edge, and then hit Enter.

Let us know how it goes and if you need further assistance, feel free to post back.

 

Browser Does Not Currently Recognize Any Of Video Formats

Hi GKEssilfie,

The error message indicates that Google Chrome needs to have a HTML5 video player. Another factor that we can consider is an extension that is currently installed in your web browser. It may interfere the process of playing videos in YouTube. Can you confirm
if the issue is also happening to other browsers like Edge and internet Explorer?

I understand that watching videos in YouTube is important to you. It would be best to post your query in Google Chrome support since the web browser belongs to Google company and not Microsoft. Definitely, they will provide an accurate resolution for your
concern and I'm hoping that you could also share it to this thread in case other community members may encounter the same issue.

Thus, as a first hand resolution that I can provide to you, you may follow these basic troubleshooting steps before you proceed contacting Google support. Who knows, these may help you resolve your concern. Kindly follow these:

Method 1: Clear your browsing history. Press Control + H> Clear browsing data> Advanced> Choose All time under Time range> Put a check mark o everything and then click CLEAR DATA.

Note: Clearing your browsing history will go back to it's default state.

Method 2: Disable Extensions. Go to Settings> Extensions> Disable all the extension you may see and relaunch your web browser afterwards.

Don't hesitate to let us know the status of your concern. I'll be more than glad to keep my eye out personally.

Best.