Windows 10: "Your camera and microphone are blocked"

[COLOR=rgba51, 51, 51, 1]Win 10 desktop, latest update 20H2 Build 19042.867, KB5000802, Logitech Webcam 510. This morning for a meeting, one I've had many times before, I got a "Your camera and microphone are blocked" with doxy.me. I could hear and see them, but not the reverse. Tried iPad wi-fi and other party said I was still blocked. In Opera browser desktop, looking at the doxy.me screen under Settings > Privacy and Security, things look ok to me. In Windows Settings, it shows "Camera access for this device is on," as well as "Allow apps to access your camera" and "Allow desktop apps to access your camera." Doxy.me is not in the list -- Zoom and Webex are -- but the instructions say some apps aren't listed. [/COLOR]

[COLOR=rgba51, 51, 51, 1]Any ideas? I'm not sure where else to look? Could the latest Win 10 update have caused this, as it has other kinds of problems not for me. I haven't had this problem before with joining many meetings using doxy, Zoom or Webex. Thanks,[/COLOR]

:)

 

Camera and Microphone Privacy

Hi Moustafa,

This issue occurs due to permission issue, driver issue, license for an app is out of sync with the license installed on the computer or if the app is not updated. To give permission to Camera and Microphone app, you may follow
these steps:

• Go to Settings.
• Select Privacy.
• Look for Camera, make sure that “Let apps use my camera” is turned On. You may choose the apps that can use your camera as well.
• Go back to Privacy and select Microphone, make sure that “Let apps use my microphone” is turned On. You may choose the apps that can use your microphone as well.
  

If the issue persists, we would suggest that you check out this
link. This will provide you troubleshooting steps regarding Camera and Microphone issues.

Feel free to contact us if you have further inquiries.

 

Camera and microphone

I tried to use the camera to make a video - on Lenovo Ideapad 330S OS 10 - but the "microphone muted" message prevented the video to record.

I did the settings/privacy/microphone suggestion to no avail. I tried to get Cortana to turn on the mic but she cannot hear me. I did the steps to turn her on but she still can't hear me. Suggestions? thanks

 

camera n microphone not working all of a sudden

Hi,

To assist you better with your camera and microphone not working, we need the following information:

• What device are you using when trying to use your camera and microphone?
• What is the exact error message?

You may want to check possible troubleshooting steps
here.

Let us know how it goes.