Windows 10: Your Phone app with a blank screen

Discus and support Your Phone app with a blank screen in Microsoft Windows 10 Store to solve the problem; If anyone got a screen like this and was able to fix it, would you please share your "secret"? [ATTACH]... Discussion in 'Microsoft Windows 10 Store' started by Robbie Doo, Dec 23, 2020.

  1. ROBBIE DOO
    Robbie Doo Win User

    Your Phone app with a blank screen


    If anyone got a screen like this and was able to fix it, would you please share your "secret"?


    Your Phone app with a blank screen 7b37ae47-3ef3-4f1a-8b24-83684eb643b5?upload=true.jpg

    :)
     
    Robbie Doo, Dec 23, 2020
    #1
  2. ANGELA PUN
    Angela Pun Win User

    Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article     which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Dec 23, 2020
    #2
  3. DOS101
    Dos101 Win User
    Windows Phone users Clubhouse

    I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

    You are both now added, welcome! *Toast :toast:
     
    Dos101, Dec 23, 2020
    #3
  4. MEEBERS
    meebers Win User

    Your Phone app with a blank screen

    Supported phones for Windows 10 Mobile Insider Preview


    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Dec 23, 2020
    #4
Thema:

Your Phone app with a blank screen

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