Windows 10: Your Phone: Physical keyboard not recognized

Hello,


I'm using the Your Phone app on my Microsoft Surface Book 2 with my Samsung Galaxy A41 to mirror the phone screen to Windows.

Unfortunately, the Surface physical keyboard doesn't work, my phone says no physical keyboard is connected.


The support doc says it should work: Setting up and using phone screen in the Your Phone app microsoft.com


Any help?

:)

 

N900 Physical keyboard lights not working

Hi,



Physical keyboard lights are not working when display is fully up. Keyboard lights work only when display is halfway up. Lights go off just a millimeter before when display reach it top position.



Can anyone suggest is this a software issue or there is something physically wrong with phone (slider-switch is slightly misplaced or broken)?



Thanks.

 

want to use manual keyboard----not on screen keyboard

Hi,

The On-Screen Keyboard is an application which provides a visual keyboard on your screen that can be used in place of a physical keyboard. To better assist you and provide you with the appropriate troubleshooting steps, kindly answer the questions below:

• Is your physical keyboard not functioning?
• Have you tried turning off the On-Screen Keyboard?

To turn off the On-Screen Keyboard, kindly follow the steps below:

• Click on Start.
• Go to Settings.
• Select Ease of Access.
• On the left panel, click on Keyboard.
• Under On-Screen Keyboard, make sure it is set to Off.

We'll be waiting for your response.

 

Keyboard and mouse not recognized after boot-up!

Thanks, but how would I be able to do any of the things that you suggest when Windows is not recognizing either my keyboard or my mouse?

I'll mention that I do intend to purchase a *wired* USB keyboard and mouse today and try them, but I'm not optimistic that they will be recognized by Windows either.