Windows 10: YourPhone app keeps crashing requiring a RESET in order to use each time.

YourPhone app keeps crashing requiring a RESET in order to use each time. Event Viewer shows the following error:


amp: 0x60148b42

Faulting module name: KERNELBASE.dll, version: 10.0.19041.789, time stamp: 0xa9ea2bbb

Exception code: 0xc000027b

Fault offset: 0x000000000010bd5c

Faulting process id: 0x21b8

Faulting application start time: 0x01d6fca3e2b5aee1

Faulting application path: C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21011.127.0_x64__8wekyb3d8bbwe\YourPhone.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: 04c9df90-f790-4a43-a28d-1cb6da84493c

Faulting package full name: Microsoft.YourPhone_1.21011.127.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App


How do I fix this?

:)

 

windows 10 photo app crashes after approx 10 seconds

Hi Dave,

I do appreciate your efforts and time.

Do you receive any error message before crashing?

I suggest you to try the steps below if you have not yet tried.

I would suggest you to reset Windows store.

• 
  Right click on start and select ‘RUN’.
  
• 
  In the Run window, type WSReset.exe and click “Ok”.
  

If the Photos app is the only one crashing, it could be a problem with the Photos app database. To reset the database, perform the following:

1. Press windows button + R

2. Type: %appdata%\..\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalState

3. Delete all the contents of that folder.

Please get back to us with the required information to assist you further.

 

Microsoft Solitaire Collection keeps crashing.

Frequently during a Solitaire game the busy icon appears for a few seconds before the game shuts down completely. On restart the game continues from almost the same point. The crashes have only started recently (latest Windows update?)

Following posted advice I ran the Windows Store Apps trouble shooter and reset the app four times but each time the app continues to crash. The next step 'Detecting additional problems' initially listed 'hanging or crashing apps' as 'could not be fixed'.
Two times ago it reported 'fixed' and the last time 'Troubleshooting couldn't identify the problem'; 'Give feedback on this problem', hence this report.

Any suggestions?

Windows 10 Pro, v1809, OS build 17763.379, 64 bit

 

Mail App Windows 10 keep Crashing

Hi Erfan,

Applications may crash due to unknown circumstances from time to time. To troubleshoot
Mail app crashes, we recommend trying these following methods:

Run the Windows Application Troubleshooter:

The troubleshooter detects and fixes errors within Windows Store applications
and built-in Windows 10 apps. It's always nice to try the troubleshooter before anything else. To use the troubleshooter, follow these steps:

• Download the troubleshooter on this
  link.
• Run the troubleshooter.
• Follow the on-screen instructions.
• After running the troubleshooter, restart your PC and check if your issue has been fixed.

Reset the Mail App:

Resetting or refreshing the Mail app usually resolves any issue with it. To reset the Mail app, follow these steps:

• On the search bar, search and open Apps & features.
• Scroll down to find Mail and Calendar.
• Select Mail and Calendar, then click Advanced options.
• Click Reset.
  
  Note: Resetting the Mail app will remove any account associated with it. No need to worry, logging your account back to the Mail app will resync your email account to the Mail app. No emails are deleted upon resetting/refreshing
  the Mail app/

Let us know how things go.

Regards.