Windows 10: Youtube App for PC

Why am I not able to download the youtube app on my windows 10 home?

:)

 

Troubleshooting help: YouTube videos won't play on Windows 10 PC

I just got a new Windows 10 PC & I'm finding that it won't play YouTube videos. Specifically YouTube. In the video area the loading indicator circles indefinitely and I see this message...

Additional info & steps I've tried...

• Netflix plays flawlessly
  
• Other Macs, PCs, iOS & Android devices on the same network play YouTube videos no problem
  
• I restarted the machine
  
• Restarted the cable modem
  
• The machine can do other Internet stuff fine -- browse websites, email, etc.
  
• I cleared the browser cache & browsing data
  
• I tried a different browser (I tried Chrome & MS Edge)
  
• I looked under "Windows Defender Security Center > App & browser control" but I don't see anything there about blocking videos.
  
• Turned off ad blocker
  
• Tried connecting via Ethernet and wi-fi
  
• No peripherals connected to the machine
  

System info

Gigabyte Aero 15x
Windows 10 Pro

Version 1803

Installed on 8/14/2018

OS build 17134.228

Any help, advice, or further troubleshooting steps would be greatly appreciated. Thanks

 

Windows 10 issue with youtube ?

Hi Kyle,



Since you have upgraded to Windows 10 recently, the drivers might not be updated to the latest available. If the drivers are not updated or if the drivers are corrupted, you may find issues like this.



To assist you better, kindly provide us the below information.

• 
  What is the make and model of your system?
  
• 
  How exactly are you trying to access YouTube, is it through browser or through YouTube app?
  

If you are accessing YouTube through a browser, I suggest you to try with different browser and check if it helps.



I suggest you to follow the steps below and update the graphic drivers and check if the issue is resolved.

• 
  Type Device Manager on the search bar.
  
• 
  Open Device Manager, expand Display Adapters.
  
• 
  Find and double-click Display Adapters.
  
• 
  Right-click the device, and click Update driver software
  and follow the on-screen instructions.
  
• 
  Restart the system after updating.
  

Also I suggest you to update all the pending updates (if any) and check if it helps.



Hope the information helps. Kindly write back to us for further assistance on Windows. We will be glad to assist you.



Thank you.

 

Youtube videos giving me a black screen

Hi,

I realize the inconvenience you are experiencing with YouTube, I will certainly help you.

• Is this issue confined to YouTube app or YouTube on any browser?

I suggest you to contact YouTube Support for further assistance.
YouTube Help


Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you.