Windows 10: Zephyrus G14 critical shutdown while in sleep mode

Discus and support Zephyrus G14 critical shutdown while in sleep mode in Windows 10 Software and Apps to solve the problem; My laptop has all the updated drivers, BIOS and updated windows from official Asus Support Website. The laptop always restarts at some point while in... Discussion in 'Windows 10 Software and Apps' started by Mihir Atrey, Sep 13, 2023.

  1. MIHIR ATREY
    Mihir Atrey Win User

    Zephyrus G14 critical shutdown while in sleep mode


    My laptop has all the updated drivers, BIOS and updated windows from official Asus Support Website. The laptop always restarts at some point while in sleep mode. When I check the event log, I see a Critical Error with the following information attached with screenshots.

    :)
     
    Mihir Atrey, Sep 13, 2023
    #1
  2. AHMADVACEEM
    ahmadvaceem Win User

    Stuck then Blue Screen Error for ROG Zephyrus G14

    My system is getting stuck almost everyday after some work. I hard restart it then it can work fine later for that day. Sometimes if I don't restart, it goes to blue screen error and restarted itself. I think it's happening after I put my system to sleep then use it again. I'm using Asus ROG Zephyrus G14. dump files and NFO file is shared in the link below.

    Minidump
     
    ahmadvaceem, Sep 13, 2023
    #2
  3. BRINK
    Brink Win User
    CES 2020: ASUS unveils Zephyrus G14 and Ryzen TUF Gaming laptop

    Source: CES 2020: ASUS unveils Zephyrus G14 and Ryzen-powered TUF Gaming laptops | Windows Experience Blog


     
    Brink, Sep 13, 2023
    #3
  4. CHAMARAJAYSL
    ChamaraJaySL Win User

    Zephyrus G14 critical shutdown while in sleep mode

    Asus Zephyrus G14 is getting bluescreen of death error

    • My Asus Zephyrus G14 GA401IV-BR9N6 (AMD Ryzen 9 4900HS - 16GB Memory - NVIDIA GeForce RTX 2060) is getting bluescreen of death error atleast twice a day. I cannot figure out what is the accurate error due to many different bluescreen errors.
    • I have updated all my drivers(Nvidia, AMD etc) and all windows 10 latest updates. I have noticed that these errors are frequent when I use Dolby Atmos as spatial sound option.
    • I checked the event viewer and found out that there are multiple critical errors of 41(63) KERNEL-POWER (70368744177664),(2). I have uploaded all my mini dump + event log as a ZIP file in below link. please check, Thank you.

      OneDrive
     
    ChamaraJaySL, Sep 13, 2023
    #4
Thema:

Zephyrus G14 critical shutdown while in sleep mode

Loading...

  1. Zephyrus G14 critical shutdown while in sleep mode - Similar Threads - Zephyrus G14 critical

  2. My Zephyrus G14 Shuts down or reboots automatically almost always during sleep mode. All...

    in Windows 10 Gaming
    My Zephyrus G14 Shuts down or reboots automatically almost always during sleep mode. All...: As per title, I am not sure what is reason for it. How do I go about trouble shooting? Nothing in my settings that I can see to enable reboot. I just set my energy saver to sleep after 45 minutes when plugged in charger or 15 minutes with just battery. On Windows 11, version...

  3. My Zephyrus G14 Shuts down or reboots automatically almost always during sleep mode. All...

    in Windows 10 Software and Apps
    My Zephyrus G14 Shuts down or reboots automatically almost always during sleep mode. All...: As per title, I am not sure what is reason for it. How do I go about trouble shooting? Nothing in my settings that I can see to enable reboot. I just set my energy saver to sleep after 45 minutes when plugged in charger or 15 minutes with just battery. On Windows 11, version...

  4. Constant Bluescreen on Zephyrus G14 out of nowhere

    in Windows 10 Gaming
    Constant Bluescreen on Zephyrus G14 out of nowhere: Recently I reset my laptop to use its beta function of the USB4. Everything went fine until I upgraded my Windows 11 22H2 to the latest version because my File Explorer didn't have the tabs function.The bluescreen happens immediatly after turn on my PC, and after a couple of...

  5. Zephyrus G14 critical shutdown while in sleep mode

    in Windows 10 Gaming
    Zephyrus G14 critical shutdown while in sleep mode: My laptop has all the updated drivers, BIOS and updated windows from official Asus Support Website. The laptop always restarts at some point while in sleep mode. When I check the event log, I see a Critical Error with the following information attached with screenshots....

  6. Constant BSOD on ASUS Zephyrus G14

    in Windows 10 Gaming
    Constant BSOD on ASUS Zephyrus G14: Hi, for these past few months, I'm having a constant BSOD issue up to 5 times a day while using.My laptop info attached below DxDiag.I get constant bsod's, black screens, and screen freezes, and it makes it difficult to get any work done.it mainly happens when idle or under...

  7. Constant BSOD on ASUS Zephyrus G14

    in Windows 10 Software and Apps
    Constant BSOD on ASUS Zephyrus G14: Hi, for these past few months, I'm having a constant BSOD issue up to 5 times a day while using.My laptop info attached below DxDiag.I get constant bsod's, black screens, and screen freezes, and it makes it difficult to get any work done.it mainly happens when idle or under...

  8. Constant BSOD on ASUS Zephyrus G14 2020

    in Windows 10 BSOD Crashes and Debugging
    Constant BSOD on ASUS Zephyrus G14 2020: Hello, I am having an issue, well multiple issues with my laptop.i get constant bsod's, black screens, and screen freezes, and it makes it difficult to get any work done.it mainly happens when idle or under low work load like working on music or browsing the internet, when i...

  9. Zephyrus G14 BSOD / log inside / happen after long sleep or shutdown

    in Windows 10 BSOD Crashes and Debugging
    Zephyrus G14 BSOD / log inside / happen after long sleep or shutdown: I have got this laptop (Zephyrus G14 GA401II) for almost two weeks now and I have been getting the blue screen of death many times. There are 3 scenarios I found when the BSOD occurs. 1. After long close-lid sleep and the ASUS ROG logo comes up. 2. After long shut down and...

  10. Windows flawed on Zephyrus G14

    in Windows 10 BSOD Crashes and Debugging
    Windows flawed on Zephyrus G14: Hello microsoft windows team, After I bought a brand new Zephyrus G14 not the cheapest ultrabook out there, it came with windows preinstalled - however, I would prefer the penguin. Ok, I'll give it a try. After the forced updates, some pretty basic features stopped...