Windows 10: Zonealarm FTD toolbar listed in apps, Will not uninstall

I have no idea where it came from, but "Zonealarm FTD toolbar" appears in my list of apps. When I click to uninstall, the "modify" and "uninstall" buttons are grayed out and inactive.

Google searched around and apparently not a common problem. Attempted to uninstall with CCleaner but "Zonealarm FTD toolbar" does not show up in CCleaner's list of apps. Malwarebytes does not pick up on it either.

Any help appreciated. Thanks.

:)

 

windows 10 update, unable to install uninstall zone alarm 10 (2012)

In order to completely remove ZoneAlarm from your system, please follow the directions below carefully.

If any of the steps below do not apply to you, or you are unable to perform the function listed, please continue to the next step.

1. Open ZoneAlarm, double click on the 'Z' icon in the system tray in the lower right hand corner of your screen OR Click Start, All Programs, Check Point, ZoneAlarm, and click the ZoneAlarm Secruity program.

2. After ZoneAlarm window appears, Click on the Tools dropdown and select Preferances. Uncheck the box "Load ZoneAlarm at startup" Then click OK.

3. Close ZoneAlarm.

4. Reboot your computer.

After your computer has rebooted ZoneAlarm will no longer automaticlly start.

5. Now click Start, Control Panel, Programs, select the ZoneAlarm program at the bottom of the list and click Uninstall.

Be sure to say YES to the security check.

6. You will be prompted to reboot your computer at the end of the uninstall.

ZoneAlarm is now uninstalled and is not running on your computer.

 

BSOD Netio.sys

OK. But to the best of my knowledge I've never used Kaspersky. Only Zone alarm/CheckPoint. Kaspersky does not appear in my list of apps.

However: searching for vsdatant seems to show in multiple files that ZoneAlarm uses it.

And in the registry: "C:\Program Files (x86)\CheckPoint\ZoneAlarm\drivers\win70_64\vsdatant.sys"

So uninstall - re-install ZoneAlarm? Uninstall ZoneAlarm and see if the problem goes away? Delete vsdatant registry entries? Seems like a ZoneAlarm SW issue....?

registry data= "C:\Program Files (x86)\CheckPoint\ZoneAlarm\drivers\win70_64\vsdatant.sys"

Thanks, it looks like you've narrowed-it down.

 

Try Revo uninstaller.

 

Thank you. Will do.

 

I attempted Revo but it did not find the program to uninstall, so I followed the instructions at this link to remove the item from the appa and features list:

How to Manually Remove Programs from the Add Remove Programs List

This successfully deleted the item from the apps list.

I manually checked program folders and deleted a Zonealarm folder that was empty. This was not an antivirus issue, it was a Windows issue, but my original post was moved from the general advice forum to here.

Thank you for your help!