Windows 10: 19H1 Build 18317 USB & Camera driver problem

My laptop has tried to update to 19H1 Build 18317 twice but whiteout success for USB & camera drivers. Anyone has solution?

:)

 

New build usb 3 problem

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB. Refer these steps:

• Press Windows key +X, select
  Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the
  View all option on the left panel
• Run the Hardware and devices troubleshooter

Method 2.

Try updating the latest USB devices from the manufacturer's website and check if the issue persists.

Follow the steps to update the USB drivers:

a. Press Windows key + X key and click
Device Manager.

b. Expand the USB driver.

c. Right-click on the USB and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

USB problems

checked all of those suggestions an still no luck. They show as being there and enabled but doesnt recognize anything you plug into them. I got a driver checker as well and it lists the drivers as up to date. could this be a bad motherboard?

 

ENTO USB Camera

Hi Ralph,

For us to properly install your USB camera, we need to make sure first that the camera is still detected on your computer. Do access your Device Manager and see if the camera is still there. If so, we suggest that you run the
Hardware and Devices troubleshooter to help us diagnose and address the problem.

To access Hardware and Devices troubleshooter, follow the steps below:

• Press the Windows key, then type in Troubleshooting.
  
• Click on Troubleshooting once it's up.
• On the left panel, click View all.
• Look for Hardware and Devices.
• Click it and follow on-screen instructions.

Update us on how it goes.

Regards.