Windows 10: USB device problem. (Code 38)

Hello.

I have problem attaching USB devices.

When I attach USB flash drive or USB HDD or CD card I receive this error:

Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

The driver could not be loaded because a previous version of the driver is still in memory.


The interesting thing is that I have attached 2 USB devices that work: USB wireless dongle for mouse and external hard drive.

I tried uninstalling USB controller and then restart the laptop. The problem is still present.

I tried installing USB Fix from Microsoft. It couldn't solve the problem.

I think that the problem appears after the last Win Update.

OS: Windows 10 Pro, x64, v1809

HP ProBook 6560b

:)

 

Error Code 38- Problem with USB Printers

I have visited Vinodh Kumar comments on Error Code 38...I had a problem for two days on my two printers with that code. Under Universal Serial Bus controllers,I have seven different Host controllers. Which one has to do with the printer problems? There
are over 20 items under USB controllers. I have the latest Wdos 10 program and he latest updates as of today.

* Moved from Community Participation Center

* Original title: Eror Code 38

 

Error code 38 on usb

Hi,

I have windows 10 version 1709 & am up to update KB4093105 (which i believe is the latest).

My USB is not working when my computer is started from cold.......to expand on this............when i plug in my usb i get '' windows cannot load the device driver for this hardware because a previous instance of the device is still in the memory (code
38)''.

I have tried updating the driver, disabling the device & uninstalling the device in device manager but this does not cure the fault, i also ran the troubleshooter that detects the fault but doesnt fix it.

When i restart the computer the usb works once until its disconnected, then when plug in again the error 38 appears again.

This may have happened after i installed update KB4093110 but i am not sure on that.

Does anybody have any ideas on how i can cure this problem?.

Mike

 

Seagate will not work in Windows 10 (Code 38) device driver problem

Hi Jeff,

Code 38 error code appears on your system, when Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory.



For your future reference, you could resolve Code 38 error code by running hardware troubleshooter and by performing a system restart.


Thank you for updating with the issue status. Good to know the issue is fixed.

Safely remove hardware is still available in Windows 10. You will get this option, when the USB device is connected properly and Windows can detect it. To use this option you have to go to the notification area click on the arrow it will list you the connected
external devices, right click on the device you want to remove and select Safe to remove hardware.


You can also could right click on the external hard drive or external USB device from file explorer and click on "Eject" option to safely remove the hardware on your system.

Hope the above information helps. Reply with necessary information and the result to help you further.



Thank you.