Windows 10: Why do I have to sign into an Xbox "console" I don't have, and all of a sudden?

Discus and support Why do I have to sign into an Xbox "console" I don't have, and all of a sudden? in Windows 10 Customization to solve the problem; I don't have an Xbox and I don't want one, but all the help I see is related to Xbox "console" and I only want to continue playing MS solitaire. I... Discussion in 'Windows 10 Customization' started by RobertCheshire, Apr 21, 2019.

  1. Why do I have to sign into an Xbox "console" I don't have, and all of a sudden?


    I don't have an Xbox and I don't want one, but all the help I see is related to Xbox "console" and I only want to continue playing MS solitaire. I can't sign in to Xbox Live (whatever the heck that's supposed to be) all of a sudden, and there's a complicated and dubious instruction as to how I can resolve Microsoft's bright (hahaha) idea! That doesn't work either!

    :)
     
    RobertCheshire, Apr 21, 2019
    #1

  2. Connect the console to his Xbox app on Windows

    Hey Xbox Gamer!

    In order to get your console connected with your Xbox App again, we suggest you try performing a

    Factory Reset
    while keeping your games and apps.

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console.
    Make sure you have your email and password as you will be asked to sign back into your account afterwards. Let us know if this helps!
     
    XBF Lance J, Apr 21, 2019
    #2
  3. Xbox One Game Streaming Sign In Issue

    Thanks for keeping us in the loop. With the information you have provided, it seems that the console has something to do with the issue. To further isolate the issue, kindly perform the steps below on your console:

    • Turn off your Xbox One console.
    • Remove all the cables on it and let it rest for 3 minutes.
    • Reconnect all the cables and turn on the console again.

    After performing the steps above, kindly reset the console again and check if still does the same thing.

    If the issue persists after doing the steps, we suggest that you get in touch with our Xbox Chat support for further troubleshooting steps. To contact Xbox Chat support, you may click this

    link
    .

    Kindly provide us an update with any results.
     
    Wilfred Mac, Apr 21, 2019
    #3
  4. Why do I have to sign into an Xbox "console" I don't have, and all of a sudden?

    Xbox Live Gold isnt activating (Xbox One)

    Hi,

    To resolve your concern, you can follow the steps on the suggested methods below:

    Method 1. Power cycle your Xbox One console.

    You can reset, perform a full power cycle, or physically disconnect your Xbox One console to reboot it completely and fix many common issues. This process does not erase any of your games or data.

    Here are the steps: 


    • Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts
      down completely. 

    • Unplug the console's power cable. Wait 10 seconds. Be sure to wait 10 seconds. This step resets the power supply.

    • Plug the console power cable back in.

    • Press the Xbox button on your console to turn on the Xbox One.  



    Method 2. Clear the storage cache on the console.

    Here are the steps: 


    • Press the menu key on the controller.  

    • Go to Settings, and then select Disc & Blu-Ray.  

    • In the Blu-Ray section select Persistent Storage.  

    • Select Clear persistent storage.



    Method 3. Clear Mac address.


    • Here are the steps: 

    • Scroll left on the Home screen to open the guide.  

    • Select Settings.  

    • Select All Settings.  

    • Select Network.  

    • Select Network settings.  

    • Select Advance settings.  

    • Select Alternate MAC address.  

    • Select Clear.

    If you are still experiencing the same issue after following the given steps above, we recommend that you remove and add your profile back on Xbox One to refresh it. You can follow the steps on this

    link
    .

    Let us know how it goes.
     
    Loraine Mon, Apr 21, 2019
    #4
Thema:

Why do I have to sign into an Xbox "console" I don't have, and all of a sudden?

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