Windows 10: Teredo is no where to be found (Xbox PC connection issue)

Hello, I have recently purchased Forza Horizon 4 and wished to play online but I noticed I couldn't. Upon researching, I noticed I had the same "Teredo could not qualify" issue a lot of others have had. So as usual I look online to solve the issue finding numerous easy fixes. Fixes such as the troubleshooting support page from Microsoft, using Command Prompt, Checking my device manager, Services and even attempting to turn it on through gpedit.msc which I found to be the most popular of solutions but even that did not work. Now before I list what results I get from these attempts, I will like to mention that Teredo does appear to be online through my Command Prompt.

Command Prompt: When I would follow many instructions from the troubleshooter page or other videos such as performing the "netsh interface... etc." and other commands, it shows that it is working with Teredo and turning it on/off or changing the status. But when following the instructions from the page, my results always are different than the troubleshooter. For example, the page states: ​

"Run the following command from the Admin command prompt:​

reg query HKLM\System\CurrentControlSet\Services\iphlpsvc\Teredo​

If the output includes the following line, Teredo has been disabled:​

Type REG_DWORD 0x4"​

I would never get that result or any of the results they have described.



Services: I would go to "IpHelper" and start it like I have been instructed to do and it would get the usual error. When I go to see the dependencies, I would get an error of "Win32: The system cannot find the file specified." and then there are no dependencies. I also check any other service properties and I would get the exact same results, so it isn't just IpHelper.



gpedit.msc: I installed this software and attempted to follow the instructions such as going to my administrative folder>Network>TCIP and then turning on teredo there. However, when I go to my administrative folder, the literal icon looks like it is from Windows XP while the others look like they are the normal Windows 10 icon. Upon opening the administrative folder, I find that it doesn't have the same contents as everyone else and I do not have the contents within the Network folder. So I reach a dead end there,.




I have even done registry key changes and some other tests and still nothing.

My ISP is Frontier and I am using a Netgear ac1200 wireless adapter.

If anyone can please help me resolve this issue that would be great. If anyone has a similar issue, I hope this can help you because I can not find a single issue like mine online.

Best wishes to everyone.

:)

 

Xbox app on PC - "Teredo is unable to qualify"

Hi Tony,

There are several reasons why the Teredo is unable to qualify for the Xbox app when connecting to Xbox Live. It is possible that the required network ports are not opened or the Teredo Tunneling Adapter is not updated or installed on your PC. To resolve
your concern, we suggest that you perform the following solutions:

Solution 1. Uninstall and reinstall the Teredo Tunneling Adapter.

• Press Windows + X on your keyboard and select Command Prompt (Admin).
• Type the following command: netsh interface Teredo set state disable
• Hit Enter.
• Press Windows + X on your keyboard again and select
  Device Manager.
• Select View > Show Hidden Devices.
• Click on Network Adapters.
• Look for the adapters that contain Teredo such as Teredo Tunneling Pseudo-Interface or
  Microsoft Teredo Tunneling Adapter.
• Right-click on the adapter name and click Uninstall.
• Restart your computer for the changes to take effect.

To re-enable the Teredo adapter:

• Press Windows + X on your keyboard and select Command Prompt (Admin).
• Type the following command: netsh interface Teredo set state type=default
  

Note The Microsoft Teredo Tunneling Adapter will reinstall automatically. It is not recommended to install the
Teredo Tunneling Pseudo-Interface adapter in the Device Manager because it may cause issues with the Teredo functionality.

Solution 2. Open the network ports using port forwarding.

There are possibilities that your network hardware or firewall might be blocking communication with the Xbox Live servers. Please refer to this

link and follow the steps under Part 1: Set a static IP address, or switch to manual IP settings,
Part 2: Open ports on your router or gateway, and Part 3: Set a static Teredo port.



If you need further assistance on configuring your router settings, you may contact your router manufacturer.

Should you have any other queries, you can contact us anytime.

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Xbox app error : teredo address not obtained

Hi James,

I suggest you to refer the link below and follow the troubleshooting steps suggested in the link. Check the status of the issue.

Teredo address for Xbox app on Windows 10 shows as “Not obtained”

Do let us know the status of the issue. Thank you.