Windows 10: System thread exception not handled - bcmwl63a.sys - watching YT video

Hello and thank you for any assistance you can give.
I am running Win 10 Pro - Insider build 18917. I have uploaded this information to MS as well but I have found that this site is extremely knowledgeable & helpful so I thought I'd ask here as well.

When the error occurred:
I was watching a YouTube video in Ms Edge Dev (chromium)
I had my ATT account open in Chrome stable - waiting to chat with a support rep
Thunderbird notified of a new email so I clicked the notification, the sound stuck in a loop and then the screen of death.

I understand if you exit here being that I am running beta OS and a beta browser

If you're still with me then an extra thank you to you.
Here is an analyze listing from Windbg:
Code: 10: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff805346d70a0, The address that the exception occurred at Arg3: ffff9d0824cc86f8, Exception Record Address Arg4: ffff9d0824cc7f40, Context Record Address Debugging Details: ------------------ *** WARNING: Unable to verify timestamp for ndis.sys KEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullClassPtr Key : AV.Fault Value: Write Key : Analysis.CPU.Sec Value: 6 Key : Analysis.Elapsed.Sec Value: 7 Key : Analysis.Memory.CommitPeak.Mb Value: 77 PROCESSES_ANALYSIS: 1 SERVICE_ANALYSIS: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 10.0.18917.1000 (WinBuild.160101.0800) SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M. SYSTEM_SKU: To Be Filled By O.E.M. SYSTEM_VERSION: To Be Filled By O.E.M. BIOS_VENDOR: American Megatrends Inc. BIOS_VERSION: P2.30 BIOS_DATE: 05/08/2019 BASEBOARD_MANUFACTURER: ASRock BASEBOARD_PRODUCT: B450M-HDV R4.0 BASEBOARD_VERSION: DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump DUMP_TYPE: 2 BUGCHECK_P1: ffffffffc0000005 BUGCHECK_P2: fffff805346d70a0 BUGCHECK_P3: ffff9d0824cc86f8 BUGCHECK_P4: ffff9d0824cc7f40 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. FAULTING_IP: bcmwl63a!wlc_recvamsdu+0 fffff805`346d70a0 0000 add byte ptr [rax],al EXCEPTION_RECORD: ffff9d0824cc86f8 -- (.exr 0xffff9d0824cc86f8) ExceptionAddress: fffff805346d70a0 (bcmwl63a!wlc_recvamsdu) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000001 Parameter[1]: 0000000000000001 Attempt to write to address 0000000000000001 CONTEXT: ffff9d0824cc7f40 -- (.cxr 0xffff9d0824cc7f40) rax=0000000000000001 rbx=ffffbb030f58f780 rcx=ffffbb030e3d42e0 rdx=ffffbb030f58f000 rsi=ffffbb030f58f000 rdi=ffffbb030e410010 rip=fffff805346d70a0 rsp=ffff9d0824cc8938 rbp=0000000000004288 r8=ffffbb030f58f780 r9=000000000000ffc1 r10=0000000000000002 r11=ffffbb030c6fe370 r12=000000000000c000 r13=00000000c044c0b0 r14=ffffbb030f58f02a r15=000000000000fffd iopl=0 nv up ei pl nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202 bcmwl63a!wlc_recvamsdu: fffff805`346d70a0 0000 add byte ptr [rax],al ds:002b:00000000`00000001=?? Resetting default scope CPU_COUNT: c CPU_MHZ: c7a CPU_VENDOR: AuthenticAMD CPU_FAMILY: 17 CPU_MODEL: 1 CPU_STEPPING: 1 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System CURRENT_IRQL: 0 FOLLOWUP_IP: bcmwl63a!wlc_recvamsdu+0 fffff805`346d70a0 0000 add byte ptr [rax],al BUGCHECK_STR: AV WRITE_ADDRESS: fffff805264e4378: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd 0000000000000001 DEFAULT_BUCKET_ID: CODE_CORRUPTION ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000001 EXCEPTION_PARAMETER2: 0000000000000001 ANALYSIS_SESSION_HOST: RYZEN5 ANALYSIS_SESSION_TIME: 06-15-2019 14:59:57.0624 ANALYSIS_VERSION: 10.0.18869.1002 amd64fre LAST_CONTROL_TRANSFER: from fffff805346b6434 to fffff805346d70a0 STACK_TEXT: ffff9d08`24cc8938 fffff805`346b6434 : ffff9d08`24cc8aa0 00000000`c044c0b0 00000000`00000000 ffffbb03`0c79c230 : bcmwl63a!wlc_recvamsdu ffff9d08`24cc8940 fffff805`346f2d59 : ffffbb03`0000fc23 00000000`00000025 00000000`00000000 ffffbb03`0f58f780 : bcmwl63a!wlc_recv+0x1e4 ffff9d08`24cc8980 fffff805`3472794c : 00000000`00000020 ffffcd80`c044c0b0 fffff805`00000001 ffff9d08`24cc8aa0 : bcmwl63a!wlc_bmac_recv+0x199 ffff9d08`24cc89f0 fffff805`34674e68 : 00000000`00000000 ffffbb03`0e3ef000 00000000`00000000 00000000`00000000 : bcmwl63a!wlc_dpc+0x1dc ffff9d08`24cc8a70 fffff805`3491d790 : ffffbb03`00000000 ffffbb03`0e4693d0 fffff805`2aec37f0 00000000`00000000 : bcmwl63a!wl_process_dpc+0x88 ffff9d08`24cc8aa0 fffff805`2aec3801 : ffffbb03`0e2f71a0 ffffbb03`0c5a0040 fffff805`2aec37f0 ffffbb03`06687a20 : bcmwl63a!wl_queue_work_item+0x100 ffff9d08`24cc8ad0 ffffbb03`0e2f71a0 : ffffbb03`0c5a0040 fffff805`2aec37f0 ffffbb03`06687a20 fffff805`2aec37f0 : ndis+0x43801 ffff9d08`24cc8ad8 ffffbb03`0c5a0040 : fffff805`2aec37f0 ffffbb03`06687a20 fffff805`2aec37f0 fffff805`25d14457 : 0xffffbb03`0e2f71a0 ffff9d08`24cc8ae0 fffff805`2aec37f0 : ffffbb03`06687a20 fffff805`2aec37f0 fffff805`25d14457 00000000`746c6644 : 0xffffbb03`0c5a0040 ffff9d08`24cc8ae8 ffffbb03`06687a20 : fffff805`2aec37f0 fffff805`25d14457 00000000`746c6644 ffffbb03`0e2f71a0 : ndis+0x437f0 ffff9d08`24cc8af0 fffff805`2aec37f0 : fffff805`25d14457 00000000`746c6644 ffffbb03`0e2f71a0 ffffbb03`0ca0e050 : 0xffffbb03`06687a20 ffff9d08`24cc8af8 fffff805`25d14457 : 00000000`746c6644 ffffbb03`0e2f71a0 ffffbb03`0ca0e050 00000000`00000000 : ndis+0x437f0 ffff9d08`24cc8b00 fffff805`25c78055 : ffffbb03`06687a20 ffffbb03`10d0c040 fffff805`25d14320 ffff9d08`00000000 : nt!IopProcessWorkItem+0x137 ffff9d08`24cc8b70 fffff805`25d2cec5 : ffffbb03`10d0c040 00000000`00000080 ffffbb03`066ae080 fffff805`00000001 : nt!ExpWorkerThread+0x105 ffff9d08`24cc8c10 fffff805`25dcf3aa : ffffcd80`06db9180 ffffbb03`10d0c040 fffff805`25d2ce70 00000000`00000000 : nt!PspSystemThreadStartup+0x55 ffff9d08`24cc8c60 00000000`00000000 : ffff9d08`24cc9000 ffff9d08`24cc3000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a CHKIMG_EXTENSION: !chkimg -lo 50 -db !bcmwl63a 3679 errors : !bcmwl63a (fffff805346d7000-fffff805346d7fff) fffff805346d7000 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 ................ fffff805346d7010 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7020 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7030 *00 *00 *00 *00 *58 *00 *41 *00 *4d *00 4c *00 *2e *00 *41 *00 ....X.A.M.L...A. fffff805346d7040 *6c *00 *6c *00 *6f *00 *77 *00 *47 *00 *6f *00 *54 *00 *6f *00 l.l.o.w.G.o.T.o. fffff805346d7050 *53 *00 *74 *00 *61 *00 *74 *00 *65 *00 *43 *00 *6f *00 *72 *00 S.t.a.t.e.C.o.r. fffff805346d7060 *65 *00 *4f *00 *6e *00 *4e *00 *6f *00 *6e *00 *65 *00 *43 *00 e.O.n.N.o.n.e.C. fffff805346d7070 *6f *00 *6e *00 *74 *00 *72 *00 *6f *00 *6c *00 *73 *00 *00 *00 o.n.t.r.o.l.s... fffff805346d7080 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7090 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d70a0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d70b0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 00 ................ fffff805346d70c0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 ................ fffff805346d70d0 00 *00 *00 *00 *00 *00 00 00 00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d70e0 *00 *00 *00 00 00 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 ................ fffff805346d70f0 00 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 *00 *00 *00 *00 ................ fffff805346d7100 00 00 00 *00 *00 00 00 00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7110 *00 *00 00 00 00 *00 *00 *00 *00 *00 00 00 00 *00 *00 *00 ................ fffff805346d7120 *00 00 00 00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 00 *00 ................ fffff805346d7130 *00 *00 *00 *00 *37 *84 *69 *07 *00 *00 *00 *00 *04 *00 *06 *00 ....7.i......... fffff805346d7140 *ff *ff *03 *00 *00 *00 *00 *00 *61 *00 *02 *00 *4c *39 *5f *96 ........a...L9_. fffff805346d7150 *ee *55 *0f *4b 81 *64 *c4 *f0 *3a *f8 *30 *66 *00 *00 *00 *00 .U.K.d..:.0f.... fffff805346d7160 *00 *00 *00 *00 *00 *00 00 00 00 *00 *00 *00 *00 00 00 *00 ................ fffff805346d7170 *00 *00 *00 00 00 00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7180 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7190 *00 *00 *00 *00 00 *00 *00 *00 *00 *00 *00 00 00 00 *00 *00 ................ fffff805346d71a0 *00 *00 *00 *00 *00 *00 *00 00 00 *00 *00 *00 *00 00 00 00 ................ fffff805346d71b0 *00 *00 *00 *00 *00 *00 *00 *00 00 00 00 *00 *00 *00 *00 *00 ................ fffff805346d71c0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 ................ fffff805346d71d0 00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d71e0 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 00 *00 *00 *00 *00 ................ fffff805346d71f0 *00 *00 *00 *00 *00 00 00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7200 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 00 00 00 ................ fffff805346d7210 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7220 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7230 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7240 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7250 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7260 *58 *00 *41 *00 *4d 00 *4c *00 *2e *00 *41 *00 *6c *00 *6c 00 X.A.M.L...A.l.l. fffff805346d7270 *6f *00 *77 *00 *41 *00 *72 *00 *62 *00 *69 *00 *74 *00 *72 *00 o.w.A.r.b.i.t.r. fffff805346d7280 *61 *00 *72 *00 *79 *00 *42 *00 *6f *00 *6f *00 *6c 00 *65 *00 a.r.y.B.o.o.l.e. fffff805346d7290 *61 00 *6e *00 *53 *00 *74 00 *72 *00 *69 *00 *6e *00 *67 *00 a.n.S.t.r.i.n.g. fffff805346d72a0 *73 *00 *46 *00 *6f *00 *72 *00 *53 *00 *70 *00 *61 *00 *72 *00 s.F.o.r.S.p.a.r. fffff805346d72b0 *73 *00 *65 *00 *50 *00 *72 *00 *6f *00 *70 *00 *65 *00 *72 *00 s.e.P.r.o.p.e.r. fffff805346d72c0 *74 *00 *69 *00 *65 *00 *73 *00 *00 *00 *00 *00 *00 *00 *00 *00 t.i.e.s......... fffff805346d72d0 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d72e0 *00 *00 *00 *00 00 00 00 *00 *00 *00 *00 *00 *00 *00 00 00 ................ fffff805346d72f0 00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 00 00 00 *00 *00 ................ fffff805346d7300 *00 *00 *00 *00 *00 00 00 00 *00 *00 *00 *00 *00 *00 *00 *00 ................ fffff805346d7310 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 *00 ................ WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view entire output. MODULE_NAME: memory_corruption IMAGE_NAME: memory_corruption FOLLOWUP_NAME: memory_corruption DEBUG_FLR_IMAGE_TIMESTAMP: 0 MEMORY_CORRUPTOR: LARGE_4096 STACK_COMMAND: .cxr 0xffff9d0824cc7f40 ; kb FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096 BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096 PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE_4096 TARGET_TIME: 2019-06-15T18:00:43.000Z OSBUILD: 18917 OSSERVICEPACK: 1000 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: unknown_date BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.18917.1000 ANALYSIS_SESSION_ELAPSED_TIME: 1f36 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:memory_corruption_large_4096 FAILURE_ID_HASH: {8d7aaa06-783f-2252-c9f3-768cf1e213bd} Followup: memory_corruption[/quote] Should I try an older version of the broadcomm driver?

Thank you.
Jon

:)

 

BSOD problem - System Thread exception not handled - netwtw04.sys

Hi,

Conflicts with the installed driver is one of the possible reasons why you are having an blue screen error code: System Thread exception not handled - netwtw04.sys. To assist you better regarding your blue screen issue, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Have you tried updating your network adapter driver? If not, you can follow the steps on this
  
  link that was provided by JMH (MS-MVP) to update your driver.

Regards.

 

System Thread Exception Not Handled?

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

I suggest you to boot into Safe Mode environment and update your graphic drivers.

Method 1: Update drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• Press Windows key + X key and click on
  Device manager.
• Search for Display Adapters.
• Right-click on the graphics
  card and click on Update driver software.

You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



Method 2:



Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

Thank you.

 

System thread exception netwtw04.sys

My laptop repeatedly reboots after displaying a blue screen with the message:

system thread exception not handled netwtw04.sys.

How can I correct this?