Windows 10: Stuck on "Choose an option" screen in Windows 10

Hi,


I am stuck on the "Choose an option" screen on my Windows 10 computer and cannot log in. It gives me the option to either shut down my computer or troubleshoot. On most forums and articles I have seen, there should be a "Startup Settings" option when I go to the advanced options in the troubleshoot option, but I am only offered "Startup Repair", "UEFI Firmware Settings", "Command Prompt", "System Restore", "Uninstall Updates", and "System Image Recovery". I have tried each one but they either say that there is an issue or they lead back to the "Choose an option" screen. The troubleshoot option also leads to the Recovery Manager; it only allows me to completely restart my computer or it leads me back to the original "Choose an option" screen. It also allows me to backup my personal files before restarting but it glitches and stops before the backup is complete. I have tried to go into Safe Mode but it also leads back to the "Choose an option" screen. Is there any way I can fix this without restarting my computer and loosing my personal files?


Thank you!

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Stuck at “choose an account to continue” screen

Hi Lucas,

One of the possible reasons why your PC fails to boot into normal mode are broken components on the boot configuration data of your system. To isolate your concern, we suggest that you perform the following steps to trigger
Safe Mode through the Windows Recovery Environment (WinRE) option. To do this, follow the steps below:

• Improper shutdown process
  • Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
  • On the fourth time that you turn on your computer, just simply wait for the
    Windows Recovery Environment (WinRE) window to appear.
• On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click
  Restart.
• Once your computer restarts, you will see a list of options. Press the
  F4 key to start your computer in Safe Mode.

We also recommend that you perform a system restore after booting in safe mode.
This option takes your PC back to an earlier point in time. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps
below:

• In the Search box, type Control Panel and press
  Enter.
• On the upper-right window, under View
  by, click Category and select
  Large icons.
• Search Control Panel for Recovery.
• Select Recovery > Open System Restore > Next.
• Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

Let us know if the solution above works for you.

 

Windows 10 stuck on welcome screen

Hi Catherine,

Thank you for posting your query in Microsoft Community. I apologize for the inconvenience caused to you and appreciate the steps taken to solve the issue.

I suggest you to perform a Automatic Repair using a Windows 10 ISO media by following the steps provided below:

• Go to the Microsoft software download website and create Windows 10
  installation media.
• Insert the installation media you created, and then restart your PC.
• On the Install Windows screen, select Repair your computer.
• On the Choose an option screen, select Troubleshoot>Advanced Options.
• Click on Automatic Repair.

After the repair is complete, check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.