Windows 10: Suddenly Can't Play Audio!

My system was up for 15 days only, and today I tried to play audio like I do every day, but the audio is constantly cutting in and out or gapping. It's not an occasional hiccup, but a constant stream of gaps.

Windows 10 Pro version 1809 build 17763.557
ASUS Z390-P
64GB RAM
nVidia GTX1060Ti
Boot drive NVMe SSD
All other drives, SSD.
DAC: MOTU 896mk3

System has experienced this 2 weeks ago and I was busy in another room and the music completely stopped. When I went to the PC, the monitor had no signal and the PC was dead other than fans running. I power cycled it and it was fine for 14 days. Played audio fine yesterday.
Today, it's gapping like crazy. 50% silence/50% music play, several cutouts each second.

Figuring a reboot would fix it, I shut down and restarted Windows. However, it's still unable to play audio now.

I downloaded a hardware monitor HWINFO but that program did not show me anything but system info--no problems detected.

The SYSTEM task is currently showing about 2% CPU. Before reboot it was around 23%. I did notice for the past couple of days that CPU core #1 was showing unusual activity--usually it's flat across all cores with 1-2% but for a few days, Core #1 has shown 20% on the graph, constant.

The motherboard is less than a year old. This is a new system build in January.
It has the flavor of an impending hardware failure, but where?

:)

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

Audio suddenly not playing

Hi, Peter. I tried what you've suggested and no luck. It's also giving me error messages to the effect that my audio is not set up correctly. I updated the drivers and nothing is working. None of my programs will play audio and I get a "not responding"
message as well. I appreciate your help.