Windows 10: Mouse scroll not working?

Is anyone else's mouse scrollwheel not working after the latest 1909 feature update for windows 10? -November 12, 2019.

submitted by /u/pandabush1
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:)

 

How do I change scroll direction of a mouse NOT listed under Mice?

Thanks; yes, those are great directions and did work to change the direction of the wired mouse that came with the computer. But the mouse I'm using doesn't show up as a mouse in the hardware list, so I can't follow the rest of those steps. I need the mouse to appear on the list of mice in order to complete this sequence.

 

Mouse Scroll Jumps

Hello Nate,

It is possible that the Vertical Scrolling is set to a higher numeric value. To assist you with your concern I would suggest checking the Vertical Scrolling to isolate the issue. Just follow these steps to isolate the issue.

• Press the Windows key and go to Settings.
• Click Devices and go to Mouse.
• Click on Additional mouse options.
• Click on the Wheel tab.
• Put a bullet on Roll the wheel one notch to scroll and change the numeric value to 2 or 3 (Depending on your preference.)
• Click Apply, then OK.

Check if this will resolve the issue.

Let us know how it goes.

Regards.

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My mouse is scroll is not working correctly

Hello
zakkey,

We would like to ask additional questions to isolate the issue and get the right solution for you. Please answer the following questions below:

• Did you notice any recent changes on your PC prior to the issue?
• Have you tried using a different mouse and check if the issue still happens?

In the meantime, I suggest that you follow these steps to troubleshoot mouse issues.

1. Try unplugging the mouse and plugging it back in.
2. Plug the mouse into a different USB port.
3. Try the mouse on another computer to verify the issue is not hardware-related.

Hope this information helps. Feel free to post back if you need further assistance.