Windows 10: How do I get TPM to work so Bitlocker doesn't ask for a password or USB?

I work in an IT department at a hospital and we've been receiving a few new HP laptops. As part of our imaging process we encrypt the drives with Bitlocker. Generally when enabling Bitlocker I'm given the option to save a recovery key as a file. But recently, a few of our computers haven't been giving that option. They only allow for starting the laptop up with a Bitlocker password or USB. The only things I've found that are supposed to work are clearing the TPM. I've cleared the TPM every way I've found possible and it still hasn't made any progress. We've resorted to dropping the image and just factory resetting it and starting from scratch.


One other problem with it is that this isn't a consistent problem. It's only happened with about three of our newest laptops.

:)

 

BitLocker not requiring password at boot. (Without TPM)


I've recently installed bitlocker on my computer. Although windows says my C: drive is encrypted; I am not asked for my decryption password when i boot the computer. I get put straight into the login screen. I've done the necessary steps to enable bitlocker without TPM but maybe i missed something. Help please.

 

Bitlocker without TPM

Hi there,

I'm trying to use Bitlocker without TPM

My version is Windows 10 Home, and I try to follow -

To turn on BitLocker Drive Encryption on a computer without a compatible TPM

1. Click Start, type gpedit.mscin the Start Search box, and then press ENTER.
2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
3. In the Local Group Policy Editor console tree, click Local Computer Policy, click Administrative Templates, click Windows Components, and then clickBitLocker Drive Encryption.
4. Double-click the setting Control Panel Setup: Enable Advanced Startup Options.
5. Select the Enabled option, select the Allow BitLocker without a compatible TPM check box, and then click OK.

You have changed the policy setting so that you can use a startup key instead of a TPM.

1. Close the Local Group Policy Editor.
2. To force Group Policy to apply immediately, you can click Start, typegpupdate.exe /forcein the Start Search box, and then press ENTER.
3. Click Start, click Control Panel, click Security, and then click BitLocker Drive Encryption.
4. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
5. On the BitLocker Drive Encryption page, click Turn On BitLocker. This will only appear with the operating system volume.
6. On the Set BitLocker Startup Preferences page, select the Require Startup USB Key at every startup option. This is the only option available for non-TPM configurations. This key must be inserted each time before you start
   the computer.
7. Insert your USB flash drive in the computer, if it is not already there.
8. On the Save your Startup Key page, choose the location of your USB flash drive, and then click Save.
9. On the Save the recovery password page, you will see the following options:

· Save the password on a USB drive. Saves the password to a USB flash drive.

· Save the password in a folder. Saves the password to a folder on a network drive or other location.

· Print the password. Prints the password

While I have a problem on step 4.

Double-click the setting Control Panel Setup: Enable Advanced Startup Options.

I can find "BitLocker Drive Encryption" on my group policy editor, while I cannot find
Control Panel Setup: Enable Advanced Startup Options anywhere.

Thank you for your help.

Best Regards,

Yan

 

BitLocker Setup- How Do I Disable the TPM and Use a Password Instead?


I would like to enable BitLocker on my laptop, which has a TPM. However, I want to use a password instead of the TPM to decrypt the drive during pre-boot.

I've tried disabling the TPM (using 'tpm.msc') and then enabling "Require additional authentication at startup" within the Group Policy Editor, but those steps didn't work.

How can I disable the TPM and use a password instead? Alternatively, how can I keep the TPM enabled but also require a password (not a PIN) during pre-boot?

Thanks!