Windows 10: Unable to download Forza Horizon 4 and start Halo

Hello!
This problem (rather, these problems) has been puzzling me for the past week. I have the Xbox Game Pass for PC (beta) and I'm unable to download or play the games that are included with the Game Pass.

The error code I get while trying to launch Halo: The Master Chief Collection (I was able to download this though):


Halo: The Master Chief Collection is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001


I get the same error code (0x803F8001) while trying to download Forza Horizon 4.


Solutions I've tried:

Installing Game Services

wsreset

Various other solutions involving copypasting in PowerShell, though I can just repeat any


Thank you!

:)

 

Forza Horizon 4 : FH001 error

Hello Edward,

Thank you for writing to Microsoft Community Forums.

I understand how frustrating it feels when you are unable to play a game after downloading it.

I suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum, where
we have engineers with the expertise to provide solutions for this issue.

Regards,

Mala S

Microsoft Community - Moderator

 

Downloading Forza Horizon 4 stuck at "Starting Download"

Hi all. I'm trying to download Horizon 4 via Game Pass from the Microsoft Store. If I download the "Forza Horizon 4 Standard Edition", it gets stuck at "Acquiring License" infinitely and the downloads list shows Horizon 4 as "Starting Download", and if
I try just downloading the app just called "Forza Horizon 4", it stays stuck at "Starting Download".

These are the things I've tried:

In-Place Windows Upgrade to fix my install

WSReset.exe

Terminating and Resetting Microsoft Store app

Re-registering Windows Store through Powershell

sfc /scannow (No problems detected)

Dism /Online /Cleanup-Image /CheckHealth (No problems detected)

Dism /Online /Cleanup-Image /ScanHealth (No problems detected)

Dism /Online /Cleanup-Image /RestoreHealth (No problems detected)

Stopping Windows Update service

Stopping wuauserv and BITS and clearing SoftwareDistribution

Resetting network settings

Running Tweaking.com’s Windows Repair tool

Windows Store troubleshooter (No problems detected)

Performing a Clean Boot

Logging out of and into MS Account

And yes, no updates are currently available for my PC.

 

Forza Horizon 4 will not unistall

Hi Titus,

Thank you for writing to Microsoft Community Forums.

I'd suggest you to follow the below steps and check if it helps.

Click on Start menu, and look for Forza Horizon 4. Right click on it and select
Uninstall.

You can also uninstall the game through settings by following the below steps.

1. Press Windows key + I together to open Settings.

2. Click on Apps > Apps & features.

3. Click on Forza Horizon 4.

4. Select Uninstall.

Let us know how it goes. I will keep working with you until it's fixed.

Naveen M

Microsoft Community - Moderator