Windows 10: corrupt icons

I have some legacy programs in a folder off the root whose icons have have become 'default' (a white rectangle).


If I rename this folder, the icons magically reappear correctly.


Rebuilding the icon cache does not fix the problem!


There are more than just five executable files in this folder, but the five with corrupted icons were set to run in compatibility mode (coincidence?).


I've tried removing/reinstalling, to no avail.


I can reset the PC and start over, but this is the second time I've encountered this - it would be good to know the cause.

:)

 

corrupted icons

Hi,

If you choose to reset your PC, then yes, as performing a reset will remove any apps or programs that you have installed before. However, we suggest holding off the reset as of yet. We suggest that you
Run the troubleshooter for Windows Apps to help us further isolate this problem.

By the way, we'd like to verify the following information:

• Are the corrupted icons appear only in the start menu?
• Are the apps still working although the icons appear as corrupted?

Also, please run a full PC scan using Windows Defender. Please see the links below:

• Help protect my computer with Windows Defender
• Help protect my PC with Windows Defender Offline

Let us know the result so we can further assist you.

Regards.

 

Programs not working


In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

no battery level icon on the taskbar

Hi,

Thank you for contacting Microsoft Community.

Please perform the below steps and see if it helps to resolve the issue.

Step 1:

Click Notifications and actions. Click Select Which icons appear on the taskbar link.

Turn the switch next to Power icon to On position.

Step 2:

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Hope the above information was helpful. If you need further assistance, please do let us know and we would be happy to help you further.

Thank You.