Windows 10: Trying to updaate DOB and can't SIGN the update

I bought a new computer. Went through all the setup and when I opened it this morning, it says I'm a child and wants me to sign in as an adult. I told it I was an adult and it asked me to change my Date Of Birth. Then the Update you DOB box comes up and I changed it. I added the name on the bottom and updated that, but it wants me to sign under my name. I have no way of signing it. I'm stuck here and can do nothing else with the computer. Please help.

:)

 

Edit DOB

Thanks all.

Hi Mark, I think your hitting on my problem. I am trying to correct my dob in my microsoft account. I accessed this from a google search. For some reason my dob is set as 2017 and therefore has a child status. I was born in 69 and Im now unable to download
software updates for itunes and the like on to my desktop unless a I correct my dob. I will try the links you have suggested.

 

Changing child's DOB but no option to do so

Hi,

I'm trying to change my son's DOB on Microsoft. All Microsoft instructions say to log in to my adult account, select him in Family and select 'Manage My child's profile info' and then choose 'Edit this
child's personal info'

Seems straightforward but I don't get offered the 'Edit this child's personal info' option on the 'Manage my child's profile info page'.

All it has is a statement saying some countries have different steps to regulate what children can do online.

And I can't change the DOB from my son's account via the 'personal info' section.

Any suggestions welcome as I've spent hours looking into this!

Thanks

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.