Windows 10: Bluetooth not connecting

Discus and support Bluetooth not connecting in Windows 10 Drivers and Hardware to solve the problem; Hi i have an ASUS Laptop with a Samsung Soundbar and a JBL speaker (2 things same error from windows) They both pair but wont connect i just get "that... Discussion in 'Windows 10 Drivers and Hardware' started by GerhardBenade1, Dec 15, 2019.

  1. Bluetooth not connecting


    Hi i have an ASUS Laptop with a Samsung Soundbar and a JBL speaker (2 things same error from windows)

    They both pair but wont connect i just get "that didn't work. Make sure your bluetooth device is still discoverable, then try again.


    I have reinstalled windows

    I have removed devices and reinstalled

    I have removed Qualcomm atheros 4 adapter and reinstalled it

    Everything is running latest drivers

    I have rolled back drivers


    When i connect to my samsung phone my laptop give me a code and i can connect to my phone

    I can connect from my phone to both devices (off course not at the same time)


    I have tried everything i could find on all these useless forums

    I somebody is going to tell me to uninstall and reinstall i am going to !@#$%^&*(

    :)
     
    GerhardBenade1, Dec 15, 2019
    #1

  2. WIndows 10 cannot connect to a bluetooth headset.

    Hello Mike,

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your headset and Bluetooth dongle?

    Meanwhile, we suggest that you perform the steps posted on this article
    to resolve Bluetooth connection issues in Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Dec 15, 2019
    #2
  3. Mala_S Win User
    Bluetooth Connection Issue - headphones, LE vs regular connection

    Hello,

    Thank you for writing to Microsoft Community Forum.

    To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

    1. Have you tried connecting the headphones to another computer and check if it’s working fine?
    2. What is the make and model of the computer?

    Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

    Step 1: Troubleshoot problems with Bluetooth accessories.

    If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
    Audio troubleshoot problems from - https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

    Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
    is paired, the headset can then connect to that device to receive audio or voice from the device.

    • Go into the device's paired list and manually select the Bluetooth.
    • You may need to clear your paired list in your headset and re-pair your headset to your device.
    • To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
    • The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.

    We await your response.

    Regards,

    Mala. S

    Microsoft Community
     
    Mala_S, Dec 15, 2019
    #3
  4. Bluetooth not connecting

    PROBLEME with BLUETOOTH on NOKIA 6700 CLASSIC !!!

    HI.

    I HAVE A PROBLEME WITH BLUETOOTH ON MY NOKIA 6700 CLASSIC ........... BLUETOOTH can't be activate.

    * I FOLLOW THIS STEPS ;

    • menu
    • settings
    • connectivity
    • bluetooth
    • activate
    but he doesn't activate ........................................... so please help me!!!! .

    P.S : thanks for your future suggestions
     
    nazim---01, Dec 15, 2019
    #4
Thema:

Bluetooth not connecting

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