Windows 10: Laptop freezing despite troubleshooting

Discus and support Laptop freezing despite troubleshooting in Windows 10 BSOD Crashes and Debugging to solve the problem; My Asus ux303ua laptop keeps freezing and I have to power off. Both on battery and when plugged in. I have done memory tests etc. Unchecked the pci... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by alexdavies8, Jan 27, 2020.

  1. Laptop freezing despite troubleshooting


    My Asus ux303ua laptop keeps freezing and I have to power off. Both on battery and when plugged in. I have done memory tests etc. Unchecked the pci doodahs. Updated the BIOS and all drivers. Installed a new hard drive. Redone thermal paste around the CPU. Reset to a previous version of windows 10 and lastly reset the entire thing. Yet still I just opened bing and it froze. Here are my stats though that was before a factory wipe Please help. Laptop freezing despite troubleshooting c801a566-2ac0-400e-8ba8-c3d9bbebeffc?upload=true.jpg

    :)
     
    alexdavies8, Jan 27, 2020
    #1

  2. Laptops keeps freezing despite troubleshooting!

    alexdavies8, In some cases freezes are often caused by a thermal issue. Most probably because of a thermal paste. May I know if you bought a brand new laptop, if not I suggest putting a new thermal paste or have a professional to put it for you. If the laptop
    is brand new I suggest bringing it where you bought the laptop.

    In may seem that a laptop isn't hot outside, but when it comes to its processor not having a proper thermal paste it can become hotter than normal. Causing freezes or restarts.
     
    KevinBaltazar, Jan 27, 2020
    #2
  3. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Jan 27, 2020
    #3
  4. Laptop freezing despite troubleshooting

    Laptops keeps freezing despite troubleshooting!

    So I purchased a laptop. Soon after an update, it kept freezing. I uninstalled the update (something to do with windows 10 and maybe bluetooth or something driver related like that) and stopped freezing.

    I purchased the same model laptop after that one ended up breaking. New laptop worked great. However I had updates and again it started freezing two days later. However this time the updates were security updates so I didn't know what to do.

    I am freezing three times a night it seems.

    Caps lock key doesn't work and I have to power off. If I am playing a video it emits a noise. freezes both on power and on battery.

    I have tried reinstalling windows, unchecking the pci and fiddling with power settings. swapping the harddrive. checking for errors and stuff in the registry, checking the fans, updating the BIOS - basically anything in "what to do when your computer freezes
    guides" and yet nothing.

    It happens when I am watching videos, or even if im just browsing a single news site so I can't find any cause and effect. Problems and reliability shows no errors.

    Help would be greatly appreciated.


    Laptop freezing despite troubleshooting 57afe641-9eab-4667-944d-bd49bab15dfa?upload=true.jpg
     
    alexdavies8, Jan 27, 2020
    #4
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Laptop freezing despite troubleshooting

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