Windows 10: I Have been Hacked

I have been completely hacked, the hacker is doing it by cloning or coding something, as i get the two factor auth sms back with either a star * substitued for the last number of either of my mobiles or an i i replacing the @ symbol when microsoft confirms your change with an sms. Please help me guys, ive been fighting this since November, every couple of months this guy comes back. No, i dont do porn, dark net or any other dodgy things. I have not only changed my microsoft password and all my other passwords literally wvery hour or so, but i got a new phone a month ago after the first set of attacks, paid for password managers, bought cloud services and have put passwords and 2FA and pins and keys everywhere. I cant get a hold of microsoft at all, Apple just want me to format the phone WHICH I DID THIS MORNING, i cant turn my laptop on, cause he has changed my password, i run Bitdefender Total on my computer, several long passwords protect my network, i really really need some help here guys. I have plenty of photos and screen shots of the various things im dealing with. I dont know why Microsoft cant just look at the activity logs....My passwords are getting changed every hour, my numbers change with the star thingy etc etc and no, i dont believe its phishing, when i get back into the privacy thing, it clearly shows :’ *** Email address is removed for privacy ***..... when i return it is clearly examplimail.com ‘ the phone number goes clearly from <Removed PII> to <Removed PII> PLEASE INSTRUCT or help. I run authenticator which also isnt helping. Please. He’s clearly coming through my iphone too, iPhone 11, password, facescan and all the rest.


[Original Title: PLEASE HELP]

:)

 

Email Hacked

Hello Greg

thank you for your response and the great information you provided.

I use two step authentication for my email account and all important web sites. I also use the full version of Malwarebytes to protect my computer.

But I will do the scans you suggested AdwCleaner and Limewire.com and let you know the results.

I am worried though that the webcam installed on my laptop could have been hacked. I never use it and forgot about it, so never disabled it.

Any suggestions as to find if it was actually hacked?

thank you

mike

 

77000 Steam accounts hacked every month

Ironically I've had the same crappy password since I made my Steam when HL2 came out and never been hacked, but I've had my Origin account jacked twice with a much more complicated password. 2 step on Origin fixed this problem, but just thought it was kind of funny. I went with 2 step on Steam to be safe too.

 

My laptop is remotely hacked

Hi there,



Thank you for writing to Microsoft Community Forums.



In line with your concern, please help me with following question:

• Are you using the Local account or Microsoft account on the computer?

Try to perform the below steps:

• Scan the system with the
  Microsoft Safety Scanner.
• Turn ON the Windows Updates and get all the required Updates to install.

Update Windows 10

Refer this link if facing any issues with the Windows Updates:

Windows 10 Updates: FAQ



You may follow the steps in the below link to protect your PC from Viruses and Hacking:

Protect my PC from viruses and Hackers



Hope it helps.



Rohit Raina

Microsoft Community - Moderator