Windows 10: HP printer failed to install

printer driver failed to install because HP is not a member of the Administrators group.

c\\Windows\System32\Driverstore\filerepository\hpwia_en7640.inf_c530c8df0\hpwia_en7640.inf

:)

 

HP printer update failing

There used to be an HP printer on my friend's computer. When it died they purchased and installed a new printer (not HP) which is working correctly. They also uninstalled the HP printer. As it turns out Windows update has been failing everyday for months trying to update the old HP printer.

Here's what I've checked.

1. Under the printers in the control panel there is no HP printer listed. Just the new printer.
   
2. Under Uninstall a program there is no HP anything listed.
   
3. I found and disabled the HP service running. It stays disabled after restarts, but this issue is still there.
   
4. There are no HP processes running under startup processes. Nothing to disable there.
   

 

Unable to install HP printer


Hello,

I have an Acer 5741 with Windows 10. Back when I had Windows 7, I was able to use my HP Deskjet F4580 without problem. However, when I try to install the printer, it always fails. I have tried using the driver installer from HP website (which fails in one of the steps after plugging in the printer USB cable) and also just plugging the printer to the computer to see if Windows was able to solve the issue (control panel --> devices and printers --> the detected printer --> solve problems of bad driver).

I don't know what to do anymore. Strangely, in another laptop with Windows 10 this printer works fine. So I don't know what I am doing wrong.

Thanks in advance!

 

Hp printer

Hello Vanessa,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the model of your printer?
• Were there any recent changes made prior to this issue?

Meanwhile, we suggest that you perform the troubleshooting steps in this
article
on how to resolve printer issues in Windows 10.

We look forward to your response.

Regards.