Windows 10: DVD Issues

Can burn and play CD-R's but doesn't recognize DVD's

Tried using File Manager and other software [Ashampoo Burning Studio 20]

I can burn data and music to CD's but not DVD's.

Drive will not recognize even Windows installation DVD's


Windows 10 Pro Insider Preview....Build 19654

CD Drive: ASUS DRW-24F1ST d [set to correct region]


Only use Verbatim DVD and CD's


From Properties/Evevts


[Device configured cdrom.inf

Device SCSI\CdRom&Ven_ASUS&Prod_DRW-24F1ST___d\5&3f3a7bf&1&000000 was configured.

Driver Name: cdrom.inf
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Driver Date: 06/21/2006
Driver Version: 10.0.19564.1000
Driver Provider: Microsoft
Driver Section: cdrom_install
Driver Rank: 0xFF0005
Matching Device Id: GenCdRom
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_1022&DEV_43B5&SUBSYS_43C81849&REV_02\4&68c9d68&0&010A


[Device started cdrom

Device SCSI\CdRom&Ven_ASUS&Prod_DRW-24F1ST___d\5&3f3a7bf&1&000000 was started.

Driver Name: cdrom.inf
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Service: cdrom
Lower Filters:
Upper Filters:

Driver File Details: C:\WINDOWS\system32\DRIVERS\cdrom.sys

File version: 10.0.19564.1000 WinBuild.16010.0800

:)

 

DVD Drive issues.

The games used to run, now apparently the disks don't even read.

Go to Device Manager and remove the DVD
Scan for hardware changes and update driver as OS suggests

Still not working?

1) Clean the heads.
2) Run a diagnostic program on the drive.

Nothing else has changed about your system aside from the OS?

Revert to XP Home, assuming you don't find the source of the problem in steps above.

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

CD/DVD issues AGAIN

Thank you for the prompt response.

To resolve the issue, please follow these steps:

Method 1

I suggest running the Hardware and Devices troubleshooter:

To open the Hardware and Devices troubleshooter, follow these steps:

• Click Start, type Control Panel and hit
  Enter.
  
• In the search box in Control Panel, type Troubleshooting and press Enter.
  
• Under the Hardware and Sound item, click Configure a device.
  • If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation.

If your problem is not solved, try the next resolution.

Method 2

Update or reinstall the driver:

To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website.

To reinstall the driver, follow these steps:

• Click Start, type Device Manager and hit
  Enter.
  • If you are prompted for an administrator password or for a confirmation, type the password, or click
    Allow.
• In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click
  Uninstall.
• When you are prompted to confirm that you want to remove the device, click
  OK.
• Restart the computer.

After the computer restarts, the drivers will be automatically installed.

Update us with the results.