Windows 10: Freeze and black screen

Discus and support Freeze and black screen in Windows 10 BSOD Crashes and Debugging to solve the problem; I got a new motherboard Mask b450 tomohawk max And I paired it with ryzen 3 1200, rx570 4gb Corsair vengeance lpx 2x8 3000mhz I used a fresh install... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MADNIWOLF, Feb 18, 2020.

  1. MADNIWOLF Win User

    Freeze and black screen


    I got a new motherboard
    Mask b450 tomohawk max
    And I paired it with ryzen 3 1200, rx570 4gb
    Corsair vengeance lpx 2x8 3000mhz

    I used a fresh install of Windows using the tool
    Updated the pc and installed and updated every driver
    But be every now and again after about an hour of use, it freezes and I can't do anything and if im listening to music it will make a buzz. About 5 seconds after the screen disconnects and turns off as it can't detect my pc. At this point my pc cannot be used and needs hard res et, any fixes?? PLEASE???

    :)
     
    MADNIWOLF, Feb 18, 2020
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Feb 18, 2020
    #2
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Feb 18, 2020
    #3
  4. Remon Ont Win User

    Freeze and black screen

    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Feb 18, 2020
    #4
Thema:

Freeze and black screen

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