Windows 10: Print sharing

I have a problem with one of my clients regarding print sharing. The problem is with an HP deskjet 2130 after installing the software and drivers my client wanted to share the printer with his wife's computer. I set up the sharing on his computer in properties it accepted the share but when I went to the wife's computer to add the printer it could not find it. I went back to the main computer and clicked on properties and Sharing both the tick in share this printer and render print jobs on client's computer were grayed out. I have spent hours on google but could not find a fix for it can anybody help.
Regards David

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Print Banner

Hi Terri,

Please help us with the below information to help you better.

• What is the make and model of your printer?
• Is the computer is connected to any domain network?
• Is the printer is connected locally with the system or shared printer through network?

I suggest you to try the below steps and check if it helps.

• Open Devices and Printers.
• Right-click the printer you want to manage, and then click Printer properties. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• Disable banner sheet - in Printing Defaults (Advanced tab in printer properties).
• Also uncheck "Enable advanced printing features".

Please get back to us with the above information to help you further.

 

Print Preview Pane

Hi Patti,

We need to gather more information for us to better assist you on your concern. Kindly answer the following:

• When did the issue start?
• Were there any changes made on your computer before encountering the issue?
• What is the OS Build of your Windows 10? To know the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
  • Click the gear icon (Settings).
  • Select System.
  • On the left pane, choose About.
• What is the model of the printer that you're using?
• Does the issue occur on all of your images that you're attempting to print?
• Have you checked if the Print Preview window will appear if you will print the image using the
  Share tab in File Explorer? To print an image using the Share tab, follow these steps:
  • Access File Explorer.
  • Navigate to your picture files, and then highlight one file.
  • Click the Share tab at the top of File Explorer.
  • In the Send group, choose Print.
• What are the troubleshooting steps that you've done so far?