Windows 10: AMD Raid Issue

I have a laptop that came to my shop and the customer wanted to get it updated to the latest version of windows. Well, windows update didn't like the driver version. It was saying it was an AMD raid driver. It has an Intel i7 8th gen. I ran the AMD driver tool, but it wouldn't work bc it wasn't an AMD system. So I deiced I'll switch to Intel Raid devices since it is an intel system. I uninstalled the driver for AMD RAID BOTTOM DEVICE and it rebooted by itself. Now it won't boot at all. It is Windows 10 1803. The drive is BitLocker locked, but I have the backup codes to access the drive. I called the customer to inform them that this had happened and the best bet was to reset the thing and they said that was fine. I proceeded to choose that option on advanced options from the Automatic repair screen. From there I selected the Reset this PC. It flashed for 2 seconds and just returned to the screen. This is a Dell Inspiron 7586. One the product support page it has the windows recovery files. I am in the process of recovering the machine. How do I remove or update these drivers so this doesn't happen again? This is really getting on my nerves.

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:)

 

AMD X370 Chipset - NVMe boot device - Driver issue

Mostly posting this in case others run into this issue.

I have an AMD Ryzen system with an Asus X370 motherboard and two SATA drives in a RAID 1 array booting from a Western Digital NVMe stick

Last night at some point the system - Newly upgraded to Windows 1903 with all available post upgrade patches - that the
Standard NVM Express Controller driver wasn't sufficient for the NVMe stick not running RAID mode (disabled in BIOS) and installed the
AMD-RAID Bottom Device and AMD-RAID Controller [Storport] drivers for it.

It did this silently. I rebooted to cure a different issue and Windows 10 ended up in a boot loop.

I only realized what actually happened after I restored a Macrium Reflect (HIGHLY RECOMMENDED) image of the C: drive (NVMe) from the night before the reboot, opened device manager and saw what it had done.

I don't know of an easy way to figure out which AMD-RAID Bottom Device
and AMD-RAID-Controller [Storport] are assigned to which device so I temporarily put the NMVe stick into RAID mode so it would boot and disabled RAID for the remainder of the SATA devices. This let me boot, change the driver back to the
Standard NVM Express Controller Driver (because now there is only one AMD-RAID Bottom Device and AMD-RAID-Controller [Storport]
listed in device manager) , disable NVMe RAID, enable SATA RAID and resolve the issue.

Whew. Now, if it boot loops again, my first troubleshooting step will be to turn on RAID mode for the NVMe stick and see if that fixes the boot issue... Instead of spending an hour trying to get the system to see the F8 key being spammed so I could select
the Reflect recovery USB stick and reimage the NMVe stick...

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

remove royal raid

Hello Steve,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with you are not able to uninstall “Royal Raid” app on the system.

I certainly understand your concern and will try my best to help you.

I would suggest you to follow the steps given below and check if that helps.

• Click on the “Start” menu.
• Type “appwiz.cpl” into the search field and press “Enter”. The “Uninstall or change programs” window will open.
• Click on “royal raid” in the list of programs.
• Click on “Uninstall”.
• Select “Yes” when asked to confirm that you want to uninstall royal raid from your computer.

Note: Your computer will then begin uninstalling the app and may take up to several minutes.

For reference:

I would suggest you to follow the suggestions provided by “CB Grant”
replied on August 1, 2015 in the following Microsoft community link given below and check if that helps.

How to uninstall Windows 10 apps ?

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.