Windows 10: Applications laggy, black screens, and more

I will try to make this short: I am having an issue with COD modern warfare. I play for like 2-5 minutes and then both my monitor screens go black. When the second monitor comes back up, the video on youtube or wherever is green restart the tab and it's fine. Sometimes I can hear the audio and shoot a gun in-game, with the screen black. Only error pop-ups have been Dev error 6070 and 0x887A0007- DXGI_ERROR_DEVICE_RESET. Others have found that they are having issues with Windows 10 1909 with other apps. I have a friend who is on 1809 and everything works fine. Another friend is on 1903 and that works fine as well.

Around 2 hours ago, I decided to re-install the game, hoping there would be a change some games are coded lazy, where all the game files must be in one place and aren't recognized in separate folders. I thought that was the case with this game. That did not help, so I am on to un-installing 1909. I am not experienced with un-installing versions of updates and I don't know which mini-updates under quality updates, etc.

I have re-installed my drivers, done GPU stress tests passing with flying colors, checked in event viewer the error seems like it leans towards a driver issue, made sure my Ram and CPU are running smoothly which they are, and some other little things that haven't worked I may be forgetting other things I have done to figure out what the problem is.

**Update since writing this: I clicked on Spotify and everything on my screen became laggy. The video I was watching stopped playing and then a black screen appeared. The black screen went in and out so, I quickly got my cursor over to the "x" on Spotify and closed the application. Once I did that, the video played again. So, this seems to be a problem that either is just affecting Spotify and my particular game I have also heard Netflix is having this issue for people, or it is with windows 1909/ my drivers.

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.