Windows 10: System Information Error "Can't Collect Information. Failed Connection to this computer....

Discus and support System Information Error "Can't Collect Information. Failed Connection to this computer.... in Windows 10 BSOD Crashes and Debugging to solve the problem; I found some solutions on here, but they did not work. After the last Windows 10 System Update, I have no administrative access. I cannot see my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CJ_81, Feb 27, 2020.

  1. CJ_81 Win User

    System Information Error "Can't Collect Information. Failed Connection to this computer....


    I found some solutions on here, but they did not work.


    After the last Windows 10 System Update, I have no administrative access. I cannot see my system information. I cannot restore my system from the last update. I cannot get into Safe Mode...and the issue seems to be unsolveable.


    I did the DISM tool check. I did the SFC scan, and these were my results:


    "C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth



    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1



    Image Version: 10.0.18363.657



    [==========================100.0%==========================] The restore operation completed successfully.

    The operation completed successfully.



    C:\WINDOWS\system32>sfc /scannow



    Beginning system scan. This process will take some time.



    Beginning verification phase of system scan.

    Verification 100% complete.



    Windows Resource Protection did not find any integrity violations."


    I work from home, so I need my computer in tip top shape. Any further advice you can give would be appreciated. Thank you.

    :)
     
    CJ_81, Feb 27, 2020
    #1
  2. Roohi_Taj Win User

    how do i connect my NES system to my HP computer

    Hi Shawn John,



    Thank you for writing to Microsoft Community Forums.



    Could you please help me with the below information:



    • Do you receive any error message on the screen?
    • What is the make and model of the NES System?


    I understand how you feel at the moment. I would suggest you to shut down the computer, unplug all the Cables and connect it to the proper jack on the computer and the TV. Then start the computer and TV together and check if the
    display is back.



    For more information, I would suggest you to follow the steps mentioned in the article on
    Installation Steps for NES AV to TV Hookup.



    Hope it helps.



    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Feb 27, 2020
    #2
  3. Bree Win User
    Get window information

    @tcebob, for all such useful little utilities my first port of call is NirSoft. Again, they have not disappointed....

    WinLister v1.22 - display the list of opened windows on your system
     
  4. alljamin Win User

    System Information Error "Can't Collect Information. Failed Connection to this computer....

    Remove System Volume information folder from external drive

    I have currently found out that System Volume information folder on my external HDD takes around 124GB of space. Hence I decided to delete it to free up some additional space. But for now everything what I have tried did not succeeded.

    IMPORTANT:

    • External hard drive has 1TB capacity and was previously used for backups and creating restore images (not anymore).
    • It's connected via USB 3.0 port.
    • System protected files are displayed.
    • All operations are performed on the clean install of Windows 10 Pro x64.
    • Formatted in NTFS
    • I only have one 1TB drive so moving files to another drive will not be an option.

    So, what I have tried for now:

    All the instructions provided here, meaning:

    1. takeown /f "F:\System Volume information" /a /r /d y
    2. icacls "F:\System Volume information" /t /c /grant administrators:F System:F everyone:F
      ("Are you sure?") y
    3. rd /s /q "F:\System Volume information"

    This only helped me to delete one of the folders with a bunch of .db files in System Volume information folder. And I get Access denied as previously.

    What I also thought of is to create a separate partition on this drive and move all the files there then format the partition with System Volume information and merge partitions back. This did not work quite well as creating new partition also created a System Volume information folder. And it took quite a while to do the partitioning.

    I have gone though following posts:

    How to delete "System Volume Information" folder from external drives?

    How to delete a folder from external drives if names are too long (like System Volume Information/content...)?

    Any suggestions guys?

    NOTICE: I don't want to use third party software like Unlocker, Eraser or anything similar to these two. There should be a legit way to get rid of the files in Windows without third party software.
     
    alljamin, Feb 27, 2020
    #4
Thema:

System Information Error "Can't Collect Information. Failed Connection to this computer....

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