Windows 10: Screens turn dark, sound stutters on loop, PC locks up.

Discus and support Screens turn dark, sound stutters on loop, PC locks up. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey all, I've been experiencing an issue with my Windows 10 PC where the computer randomly decides to turn both my monitors into a single color,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Nimawei, Mar 30, 2020.

  1. NIMAWEI
    Nimawei Win User

    Screens turn dark, sound stutters on loop, PC locks up.


    Hey all,


    I've been experiencing an issue with my Windows 10 PC where the computer randomly decides to turn both my monitors into a single color, usually dark colors but sometimes one goes green, etc.

    A sound byte that doesn't last longer than a quarter of a second goes on loop.

    Computer locks up completely and the only way to restore this is to hard reset it.

    I've tried troubleshooting this issue before but I can't come up with anything. Last post with a similar issue I looked into suggested turning off AMD sound drivers, which isn't an option for me because my headphones are plugged into my monitors. I tried turning off the realtek sound drivers but no luck there.


    I'd appreciate any sort of assistance I can get on this matter.


    You may find below a summary of my system:




    Computer: Computer Type ACPI x64-based PC Operating System Microsoft Windows 10 Pro OS Service Pack - Internet Explorer 11.719.18362.0 Edge 44.18362.449.0 DirectX DirectX 12.0 Computer Name HYPERBEAST Hyperbeast User Name Slaanesh Logon Domain HYPERBEAST Date / Time 2020-03-30 / 18:32 Motherboard: CPU Type OctalCore AMD Ryzen 7 2700X, 3917 MHz 39.25 x 100 Motherboard Name Gigabyte B450 Aorus Pro 1 PCI-E x1, 3 PCI-E x16, 2 M.2, 4 DDR4 DIMM, Audio, Video, Gigabit LAN Motherboard Chipset AMD B450, AMD Taishan, AMD K17 IMC System Memory 32715 MB DIMM1: G Skill TridentZ RGB F4-3600C18-8GTZRX 8 GB DDR4-3600 DDR4 SDRAM 18-22-22-42 @ 1801 MHz DIMM2: G Skill TridentZ RGB F4-3600C18-8GTZRX 8 GB DDR4-3600 DDR4 SDRAM 18-22-22-42 @ 1801 MHz DIMM3: G Skill TridentZ RGB F4-3466C18-8GTZRXB 8 GB DDR4-3466 DDR4 SDRAM 18-22-22-42 @ 1733 MHz DIMM4: G Skill TridentZ RGB F4-3466C18-8GTZRXB 8 GB DDR4-3466 DDR4 SDRAM 18-22-22-42 @ 1733 MHz BIOS Type AMI 06/19/2018 Display: Video Adapter Radeon RX Vega 8176 MB Video Adapter Radeon RX Vega 8176 MB Video Adapter Radeon RX Vega 8176 MB Video Adapter Radeon RX Vega 8176 MB Video Adapter Radeon RX Vega 8176 MB Video Adapter Radeon RX Vega 8176 MB Video Adapter Radeon RX Vega 8176 MB Video Adapter Radeon RX Vega 8176 MB 3D Accelerator AMD Radeon RX Vega 56 Vega 10 Monitor Generic PnP Monitor [NoDB] TF5EE0098522 Monitor Generic PnP Monitor [NoDB] TF5EE0098522 Monitor Sony TV 220116843009 Multimedia: Audio Adapter ATI Radeon HDMI @ AMD Greenland - High Definition Audio Controller Audio Adapter Realtek ALC1220 @ AMD K17 - High Definition Audio Controller Storage: IDE Controller Standard SATA AHCI Controller IDE Controller Standard SATA AHCI Controller Storage Controller Microsoft Storage Spaces Controller Disk Drive INTEL SSDSC2BW240H6 240 GB, SATA-III Disk Drive WDC WD2003FZEX-00SRLA0 2 TB, 7200 RPM, SATA-III SMART Hard Disks Status OK Partitions: C: NTFS 222.6 GB 75.6 GB free D: NTFS 1863.0 GB 288.5 GB free Total Size 2085.6 GB 364.1 GB free Input: Keyboard HID Keyboard Device Keyboard HID Keyboard Device Keyboard HID Keyboard Device Keyboard HID Keyboard Device Mouse HID-compliant mouse Mouse HID-Compliant Mouse Game Controller Microsoft PC-joystick driver Game Controller Microsoft PC-joystick driver Game Controller Microsoft PC-joystick driver Network: Primary IP Address 192.168.1.178 Primary MAC Address E0-D5-5E-AD-3F-E1 Network Adapter 802.11n USB Wireless LAN Card Network Adapter AnchorFree TAP-Windows Adapter V9 Network Adapter IntelR I211 Gigabit Network Connection 192.168.1.178 Network Adapter Microsoft Wi-Fi Direct Virtual Adapter #2 Network Adapter Microsoft Wi-Fi Direct Virtual Adapter Peripherals: Printer Fax Printer Microsoft Print to PDF Printer Microsoft XPS Document Writer Printer OneNote USB3 Controller AMD Low-Power Promontory F Chipset - USB xHCI Controller USB Device 802.11n USB Wireless LAN Card USB Device Dell AC511 USB SoundBar USB Device Generic SuperSpeed USB Hub USB Device Generic SuperSpeed USB Hub USB Device Generic USB Hub USB Device Generic USB Hub USB Device HD Pro Webcam C920 USB Device Logitech HD Pro Webcam C920 USB Device Logitech USB Camera HD Pro Webcam C920 USB Device USB Composite Device USB Device USB Composite Device USB Device USB Composite Device USB Device USB Composite Device USB Device USB Composite Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device USB Input Device USB Device Wacom Tablet USB Device Xbox 360 Controller for Windows USB Device Yeti Stereo Microphone DMI: DMI BIOS Vendor American Megatrends Inc. DMI BIOS Version F1 DMI System Manufacturer Gigabyte Technology Co., Ltd. DMI System Product B450 AORUS PRO DMI System Version Default string DMI System Serial Number Default string DMI System UUID E002D503-5E04AD05-3F06E107-00080009 DMI Motherboard Manufacturer Gigabyte Technology Co., Ltd. DMI Motherboard Product B450 AORUS PRO-CF DMI Motherboard Version x.x DMI Motherboard Serial Number Default string DMI Chassis Manufacturer Default string DMI Chassis Version Default string DMI Chassis Serial Number Default string DMI Chassis Asset Tag Default string DMI Chassis Type Desktop Case

    :)
     
    Nimawei, Mar 30, 2020
    #1
  2. ANANDSAP123
    anandsap123 Win User

    PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Mar 30, 2020
    #2
  3. MARTIN BAR
    Martin Bar Win User
    Lock screen problem in Win 10

    Hi Graham,

    Changing some settings on your computer may help resolve. Follow the steps below to show lock screen background picture on the sign-in screen:

    • Open Settings.
    • Click Personalization, then Lock screen.
    • Turn ON Show lock screen background picture on the sign-in screen switch.
    • Lock your computer to test.
    Keep us in the loop with the result.
     
    Martin Bar, Mar 30, 2020
    #3
  4. PEACH1971
    peach1971 Win User

    Screens turn dark, sound stutters on loop, PC locks up.

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Mar 30, 2020
    #4
Thema:

Screens turn dark, sound stutters on loop, PC locks up.

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