Windows 10: Windows Apps from store can't access certain files

I came across this issue in the windows photos app after copying my photos directory to a new location. The app says there are "no readable files" found in this location.


After a lot of debugging, I discovered that another app `123 Photo Viewer` has the exact same issue, but interestingly, it has a file explorer. So I go to my home folder in C:/Users/.. and find that it only shows a subset of the folders there. I can't seem to find any difference in permissions or properties of the files that do and don't show up here.


Going back to the Photos app, I added one of these subfolders that contained a couple images some assets from a project, and these don't show up either. Again it's "no readable files".


So.. first off, where do I find the logs for an app from the windows store.. Does windows even really do logging..?


And more importantly, what kind of distinction is windows making that's not allowing these files/folders to show up in whatever API these apps are using, and why isn't this information shown anywhere?


Just to be clear, I *can* open these files with the photo viewer by clicking them. They just never get added to my library when trying to import the folder. And again, the only difference is that I copy pasted the folder from one hard drive to another; the new folder has some sort of hidden attribute that appears to be present on other folders sporadically in my system.

:)

 

Preventing access to modern app

Ive been tasked with preventing the children from accessing instagram. I've got it listed in my windows hosts file and internet options/security/restricted site but the windows 10 app is still allowing access. Any suggestions other then deleting app which can just be reinstalled?

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

File Explorer Crashes and unable to access Photo App

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you while accessing the photos from Photo App, we will help you with this issue.

I suggest you to copy the photos files to a different location and try to upload it as a profile picture on Outlook account and check if you are able to do it.

If the issue still persist, suggest you to troubleshoot the Photo App.

Method 1:

I suggest you to run the Windows Store Apps troubleshooter.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Windows Store Apps.
• Select “Advance” and click on “Run as Administrator”.
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

If the issue persists then follow the below method:

Method 2: I would recommend you to uninstall the Photo app
using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

• 
  Open the Start menu, type Windows PowerShell in
  the search bar.
  
• 
  Right click on the Windows PowerShell and select Run as administrator.
  
• 
  Enter the below command to uninstall the Photo app.
  

• get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

After performing the above steps, install the Photo app from the Windows store.

Reference: Refer to the following Microsoft article on
Photos app for Windows help.

Note: The steps for Windows 8.1 applies to Windows 10.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.