Windows 10: Computer randomly mutes the speaker and microphone during conference calls

Hi!

I work remotely and I have noticed an issue with my computer that is getting incredibly frustrating. During a videocall my computer will randomly mute the speakers and the microphone. I'm not sure what triggers this, but it happens spontaneously, and sometimes as often as every 2-3 minutes. To unmute the speakers I can just adjust the sound level. The speakers automatically unmute. To unmute the microphone, sometimes it's a matter of pressing "mute microphone" and then "unmute microphone" on my videocall platform. Other times I have to go into my sound settings and "troubleshoot" for a fix. It happens on Google Meet and Zoom, so I know it's a computer issue and not a platform issue. Does anyone have a solution for me?


Best,

Jordan

:)

 

Does C2-01 supports call conference?

How do I make a conference call on my Nokia device? - FAQ

Conference call is a network service, make sure that the conference call is supported by your network operator or service provider before following the steps below.

To make a conference call on your device:

Make a call to the first participant.

To make a call to another participant, select Options > New call. The first call is automatically put on hold.

When the new call is answered, to join the first participant in the conference call, select Options > Conference.

To add a new person to the call, repeat step 2, and select Options > Conference > Add to conference.

To have a private conversation with one of the participants, select Options > Conference > Private (or in some devices select the Participants option shown on the screen). Select a participant and Private. The conference call is put on hold on your device.
The other participants can still continue the conference call.

After you finish the private conversation, select Options > Add to conference to return to the conference call (or in some devices select the Conference call option shown on the screen).

To drop a participant, select Options > Conference > Drop participant, scroll to the participant, and select Drop (or in some devices select Participants option on the screen, scroll to the participant and select Drop participant) .

To end the active conference call, press the end key.

Note: to mute the microphone of your device during the conference call, in the active call mode, select Options > Mute.

 

How do I mute a Lumia 635 to join a conference call

How do I mute a Nokia 635 when joining a conference call

***Original title: How do I mute a Lumia 365 to join a conference call***

 

How do I mute a Lumia 635 to join a conference call

I followed the link but still do not see where to find out how to mute my phone for a conference call.