Windows 10: Need Help CRASH LOOP Explorer.exe

Discus and support Need Help CRASH LOOP Explorer.exe in Windows 10 BSOD Crashes and Debugging to solve the problem; Faulting application name: Explorer.EXE, version: 10.0.18362.693, time stamp: 0x587c1978 Faulting module name: ntdll.dll, version: 10.0.18362.719, time... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SusantoZhu, Apr 3, 2020.

  1. Need Help CRASH LOOP Explorer.exe


    Faulting application name: Explorer.EXE, version: 10.0.18362.693, time stamp: 0x587c1978
    Faulting module name: ntdll.dll, version: 10.0.18362.719, time stamp: 0x64d10ee0
    Exception code: 0xc0000374
    Fault offset: 0x00000000000f92a9
    Faulting process id: 0x6c8
    Faulting application start time: 0x01d6099c2513e8e1
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 46e211ef-d5a1-4d15-8e95-e1b874b9406b
    Faulting package full name:
    Faulting package-relative application ID:


    Neel Help for my laptop ASUS ROG G751JY

    keep Crashing after 2-3 Hour 1 time


    I Try to do this :


    1.sfc/scannow

    2.DISM.exe/online/cleanup-image/scanhealth

    3.DISM.exe/online/cleanup-image/restorehealth

    4.Upin everything in Quickaccess

    5.OpenFile Explorer this PC

    6.Clear FIle Explorer


    But nothing change , My laptop stil crashing

    i'm really stressed

    :)
     
    SusantoZhu, Apr 3, 2020
    #1

  2. Stuck in explorer crash loop

    Hello!

    Today, out of nowhere, I started having problems with explorer. When right-clicking on the desktop (or icons on it) explorer would crash and restart itself a few seconds later (icons disappear, taskbar disappears, etc...).

    I looked for a solution online and many people suggested installing ShellExView and disabling everything non-Microsoft and then re-enabling them one by one to find the culprit. Actually, disabling every non-Microsoft entry made things much worse for me, as explorer would go into a crash loop (crash, restart, crash, and so on...). For some reason I though updating Windows would help me fix everything, but after applying updates and restarting I noticed nothing had changed and now I'm stuck in the loop right after login (I basically cannot do anything except launch stuff through the task manager).

    I'm currently in safe mode, and everything works fine here, but I have no idea how to fix the problem. I tried reverting to the previous build, it failed (generic error, don't really remember it). I tried restoring to a previous restore point, it failed. Even resetting failed. I just guess I'll have to reinstall w10 from scratch, I just wanted to know if there was something else to try out before doing that.

    Sorry for the long post! (or maybe it looks long in safe mode because of the low resolution *Biggrin )
     
    CaptainTuna, Apr 3, 2020
    #2
  3. Internet Explorer is slow, crashing, freezing

    Hi Albert,

    Thank you for contacting Microsoft Community.

    Method 1: I would suggest you to run the Internet Explorer performance troubleshooter which would tell us the reason behind the issue and check.

    Follow these steps to run Internet Explorer Performance troubleshooter.

    • Click on search and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Run Internet Explorer Performance troubleshooter.

    Method 2: Follow the steps suggested in this link and check if it helps.

    What to do when Internet Explorer isn't working

    http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

    Reset Internet Explorer disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature
    might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    Method 3: I would suggest you to run
    System Maintenance Troubleshooter
    and check if it helps:

    • Press Windows + X key. 
    • Select Control panel.
    • In the search box, type Troubleshooter and then click
      Troubleshooting.
    • Under System and Security,
    • Click on System Maintenance and Click on Next button.

    Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Apr 3, 2020
    #3
  4. Need Help CRASH LOOP Explorer.exe

    internet explorer crashing

    Hey,

    I can understand how frustrating this would be.

    Please confirm what happened when you tried the above mentioned steps.

    If not then I would suggest you to try again.

    I would also suggest you to refer to the mentioned link:

    http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of
    Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all
    previous settings are lost after reset.

    Hope this helps.
     
    Anusha Verma, Apr 3, 2020
    #4
Thema:

Need Help CRASH LOOP Explorer.exe

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  1. faulting application name: explorer.exe version: 10.0.18362.693

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  3. faulting module name: ntdll.dll version: 10.0.18362.719