Windows 10: [HELP!] PC had a freeze, after a restart, killed peripherals.

So the other day my PC completely froze, and both my keyboard and mouse stopped working. I had to reset it by force, which should be ok, I guess, there's no other way...

After I reset my PC, everything worked fine except my keyboard and mouse, they both, literally died.
They get their coresponsive HID and keyboard detection, but other than that they don't work.

They both light up, they both look like they work when connected, but they just don't.

Connected them on multiple machines, their drivers get installed, Windows recognizes them, but they don't work.

So what I did is I got USBDeview to check if it actually knows the exact name of these components, the RAT mouse and Bloody keyboard.

It didn't. Ok...

Went to download Bloody/Rat software to check if they can recognize them, they couldn't either.

I have never seen this issue before, I have no idea if it's even possible to fix them, since they don't work on any other machine.

So, they get recognized as USB components, but not as the actual device they're supposed to be.

I tried even connecting them to android phone, not even that works.

Did this frozen PC RAM crash, actually kill these 2 hardware components? If so why do both light up and get drivers installed on Windows, yet don't work?

Any solutions?

:)

 

My pc takes for ever to shut down when i restart

Suggest cleaning up your startup list .There may be many services / Apps you can remove on startup which is not needed on boot or during shutdown.
Before you shutdown the Pc check what is running in Task Manager as a program or service in not killing the process on shutdown

Would suggest cleaning up running apps and services -Autoruns, StartupMonitor,HighjackThis,
Malware Scan - Malwarebytes,ADWcleaner, Combofix

 

MY PC has just statred to restart even during Boot and after boot, Please help.

if you want to change any setting just do it step by step so you know what might happen when your pc restart again and again

 

My PC freezes at random.

Hi,



Thank you for writing to Microsoft Community forum.



Freezes can be a result of fragmented data on the hard disk drive, external peripherals, outdated drivers, outdated or corrupt operating system files, disk errors, hardware failure, etc.



You may try the troubleshooting steps suggested in
Tips to improve PC performance in Windows 10 and check if it works.



Note:

Reset will result in the loss of data and the applications installed. You may take a backup of the data before Reset.





Regards,