Windows 10: Why does my pc crashes when I open my settings.

Discus and support Why does my pc crashes when I open my settings. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I have an issue on my laptop recently,when I opened my settings on windows 10 ,the screen goes blue and says "your pc ran into a problem and its... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MadhuShankara, May 27, 2020.

  1. Why does my pc crashes when I open my settings.


    Hi,

    I have an issue on my laptop recently,when I opened my settings on windows 10 ,the screen goes blue and says "your pc ran into a problem and its trying to fix it" and the stop code says that there's a APC index mismatch

    Also when I check for updates,by pressing start and typing updates and click enter....it opens but suddenly it goes to the blue screen and says the same problem. And restarts. I am not able to on my microphone or do anything in setting . But I am able to watch movies and use Chrome.

    Please HELP...

    :)
     
    MadhuShankara, May 27, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, May 27, 2020
    #2
  3. Nikhar_K Win User
    QuickBooks crash while opening data file

    Hi,



    Thank you for writing to Microsoft Community Forums.



    As you have mentioned that after Windows and QuickBooks update whenever you open a data file in QuickBooks, it crashes. We would like to know if any other programs are crashing apart from QuickBooks.



    I suggest you to refer the troubleshooting steps mentioned below:



    Method 1: Repair QuickBooks



    I suggest you to try repairing QuickBooks and then open data file in it. Please follow the steps mentioned below:



    1. Press Windows key + R, to open
      Run
      dialog box.
    2. Type appwiz.cpl and click on
      OK
      .
    3. Look for QuickBooks application from the list, right click on it and select
      Repair.
    4. Follow the on-screen instructions to complete the repair process.


    If repairing QuickBooks didn’t fix the issue, please refer Method 2.



    Method 2: Open Sample data file



    You can try opening a Sample data file in QuickBooks and check if QuickBooks crash. If QuickBooks didn’t crash while opening Sample data file, I suspect that the data file that you are trying to open is causing the crash. In this case, I suggest you
    to contact the
    QuickBooks support
    team.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, May 27, 2020
    #3
  4. angus Win User

    Why does my pc crashes when I open my settings.

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, May 27, 2020
    #4
  5. Nikhar_K Win User
    QuickBooks crash while opening data file

    Hi,



    Thank you for writing to Microsoft Community Forums.



    As you have mentioned that after Windows and QuickBooks update whenever you open a data file in QuickBooks, it crashes. We would like to know if any other programs are crashing apart from QuickBooks.



    I suggest you to refer the troubleshooting steps mentioned below:



    Method 1: Repair QuickBooks



    I suggest you to try repairing QuickBooks and then open data file in it. Please follow the steps mentioned below:



    1. Press Windows key + R, to open
      Run
      dialog box.
    2. Type appwiz.cpl and click on
      OK
      .
    3. Look for QuickBooks application from the list, right click on it and select
      Repair.
    4. Follow the on-screen instructions to complete the repair process.


    If repairing QuickBooks didn’t fix the issue, please refer Method 2.



    Method 2: Open Sample data file



    You can try opening a Sample data file in QuickBooks and check if QuickBooks crash. If QuickBooks didn’t crash while opening Sample data file, I suspect that the data file that you are trying to open is causing the crash. In this case, I suggest you
    to contact the
    QuickBooks support
    team.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, May 27, 2020
    #5
  6. angus Win User
    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, May 27, 2020
    #6
Thema:

Why does my pc crashes when I open my settings.

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