Windows 10: Battery issue

Discus and support Battery issue in Windows 10 Drivers and Hardware to solve the problem; my laptop is running with windows 10 pro. my laptop keep disconnecting from charging then i run the command powercnfg energy for battery report then i... Discussion in 'Windows 10 Drivers and Hardware' started by PrakharGupta2, May 29, 2020.

  1. PRAKHARGUPTA2
    PrakharGupta2 Win User

    Battery issue


    my laptop is running with windows 10 pro. my laptop keep disconnecting from charging then i run the command powercnfg energy for battery report then i found these errors and warning please help me to solve this.

    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device NameUSB Composite Device
    Host Controller IDPCI\VEN_8086&DEV_9D2F
    Host Controller LocationPCI bus 0, device 20, function 0
    Device IDUSB\VID_04CA&PID_009B
    Port Path1
    CPU UtilizationBattery issue :processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization %4777439.50
    Platform Power Management CapabilitiesBattery issue :pCI Express Active-State Power Management ASPM Disabled
    PCI Express Active-State Power Management ASPM has been disabled due to a known incompatibility with the hardware in this computer.
    Warnings
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namesvchost.exe
    PID4200
    Average Utilization %23.34
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe12.60
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll5.00
    \Device\HarddiskVolume5\Windows\System32\esent.dll4.87
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameSystem
    PID4
    Average Utilization %7.76
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe4.01
    \SystemRoot\System32\DriverStore\FileRepository\nvlt.inf_amd64_7a8f8485e7b65986\nvlddmkm.sys3.22
    \SystemRoot\System32\drivers\ACPI.sys0.12
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namesvchost.exe
    PID2552
    Average Utilization %5.49
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe2.38
    \Device\HarddiskVolume5\Windows\System32\sysmain.dll2.38
    \SystemRoot\system32\drivers\K7Sentry.sys0.22
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namesvchost.exe
    PID1000
    Average Utilization %4.41
    ModuleAverage Module Utilization %
    \Device\HarddiskVolume5\Windows\System32\esent.dll1.94
    \SystemRoot\system32\ntoskrnl.exe1.03
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.90
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameMicrosoftEdge.exe
    PID6664
    Average Utilization %1.50
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.49
    \SystemRoot\system32\CI.dll0.28
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.20
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameLocalBridge.exe
    PID13912
    Average Utilization %1.20
    ModuleAverage Module Utilization %
    \Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll0.41
    \SystemRoot\system32\ntoskrnl.exe0.29
    \Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll0.21
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Nameexplorer.exe
    PID7244
    Average Utilization %0.93
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.42
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.10
    \SystemRoot\System32\win32kbase.sys0.09
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namesvchost.exe
    PID1080
    Average Utilization %0.88
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.39
    \SystemRoot\system32\drivers\K7Sentry.sys0.21
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.13
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namesihost.exe
    PID13948
    Average Utilization %0.83
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.35
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.16
    \SystemRoot\system32\drivers\K7Sentry.sys0.09
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NamebackgroundTaskHost.exe
    PID3924
    Average Utilization %0.61
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.20
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.15
    \SystemRoot\system32\drivers\K7Sentry.sys0.05
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameRuntimeBroker.exe
    PID11928
    Average Utilization %0.60
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.23
    \SystemRoot\system32\drivers\K7Sentry.sys0.14
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.10
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namesvchost.exe
    PID1180
    Average Utilization %0.58
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.23
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.19
    \Device\HarddiskVolume5\Windows\System32\rpcrt4.dll0.05
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameLSBUpdater.exe
    PID396
    Average Utilization %0.49
    ModuleAverage Module Utilization %
    \Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll0.16
    \SystemRoot\system32\ntoskrnl.exe0.14
    \SystemRoot\system32\drivers\K7Sentry.sys0.05
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NamebackgroundTaskHost.exe
    PID7476
    Average Utilization %0.47
    ModuleAverage Module Utilization %
    \Device\HarddiskVolume5\Program Files\WindowsApps\Microsoft.NET.Native.Framework.2.2_2.2.27912.0_x64__8wekyb3d8bbwe\SharedLibrary.dll0.19
    \SystemRoot\system32\ntoskrnl.exe0.12
    \SystemRoot\system32\drivers\K7Sentry.sys0.05
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameRuntimeBroker.exe
    PID5596
    Average Utilization %0.43
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.16
    \SystemRoot\system32\drivers\K7Sentry.sys0.08
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.08
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namesvchost.exe
    PID2284
    Average Utilization %0.42
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.29
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.08
    \Device\HarddiskVolume5\Windows\System32\rpcrt4.dll0.00
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameOfficeC2RClient.exe
    PID8272
    Average Utilization %0.34
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.10
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.07
    \SystemRoot\system32\drivers\K7Sentry.sys0.06
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NamebackgroundTaskHost.exe
    PID6280
    Average Utilization %0.33
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.12
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.07
    \SystemRoot\system32\CI.dll0.05
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namedwm.exe
    PID13864
    Average Utilization %0.27
    ModuleAverage Module Utilization %
    \Device\HarddiskVolume5\Windows\System32\dwmcore.dll0.06
    \SystemRoot\system32\ntoskrnl.exe0.05
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameMicrosoftEdgeCP.exe
    PID5272
    Average Utilization %0.25
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.10
    \SystemRoot\system32\drivers\K7Sentry.sys0.05
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NamebackgroundTaskHost.exe
    PID3280
    Average Utilization %0.24
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.08
    \Device\HarddiskVolume5\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll0.05
    \SystemRoot\system32\drivers\K7Sentry.sys0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameNVDisplay.Container.exe
    PID11964
    Average Utilization %0.24
    ModuleAverage Module Utilization %
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.05
    \Device\HarddiskVolume5\Program Files\NVIDIA Corporation\Display.NvContainer\plugins\Session\nvxdsyncplugin.dll0.03
    \SystemRoot\system32\ntoskrnl.exe0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Nameexpressvpnd.exe
    PID4684
    Average Utilization %0.24
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.11
    \Device\HarddiskVolume5\Windows\SysWOW64\ntdll.dll0.03
    \SystemRoot\system32\drivers\ndis.sys0.01
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namewermgr.exe
    PID12808
    Average Utilization %0.24
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.08
    \SystemRoot\system32\drivers\K7Sentry.sys0.08
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namewermgr.exe
    PID11156
    Average Utilization %0.23
    ModuleAverage Module Utilization %
    \SystemRoot\system32\drivers\K7Sentry.sys0.08
    \SystemRoot\system32\ntoskrnl.exe0.07
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Namelsass.exe
    PID1016
    Average Utilization %0.22
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.12
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.04
    \Device\HarddiskVolume5\Windows\System32\rpcrt4.dll0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Nameservices.exe
    PID972
    Average Utilization %0.21
    ModuleAverage Module Utilization %
    \SystemRoot\system32\ntoskrnl.exe0.09
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.04
    \Device\HarddiskVolume5\Windows\System32\rpcrt4.dll0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process NameRuntimeBroker.exe
    PID13152
    Average Utilization %0.21
    ModuleAverage Module Utilization %
    \SystemRoot\system32\drivers\K7Sentry.sys0.07
    \SystemRoot\system32\ntoskrnl.exe0.07
    \Device\HarddiskVolume5\Windows\System32\ntdll.dll0.03

    :)
     
    PrakharGupta2, May 29, 2020
    #1
  2. THOUGHTDISORDER
    thoughtdisorder Win User

    Laptop battery issue

    I'm pretty sure the E1505 has "speed step" on it. Double checkthe speed step settings to make sure they are set for long battery life, maybe it's somehow reset itself?
     
    thoughtdisorder, May 29, 2020
    #2
  3. FREEBOOTER
    FreeBooter Win User
    Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    Battery issue pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, May 29, 2020
    #3
  4. KENKICKR
    kenkickr Win User

    Battery issue

    Laptop battery issue

    I did check it out and already had it disabled so enabled and still no battery showing up in the bios. I guess I'll be taking it apart
     
    kenkickr, May 29, 2020
    #4
Thema:

Battery issue

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