Windows 10: Something happened with Microsoft store

I click on Install but the game or app won’t download. I am just watching Processing …, but no button to click on.

:)

 

Microsoft Store Fading

Hi Angela,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience you are facing. Before I suggest you some troubleshooting steps and confuse you more, can you share what exactly happens with the Windows Store?

• 
  What do you mean by fades away? Does it crash?
  
• 
  Are you not able to sign in to Windows Store? What error message do you get?
  

Please get back to us with the required information. We will be happy to assist you.

Thank you.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Issues with Microsoft Store.

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you referring to a credit/debit card or a Microsoft gift card?
   
2. Are you facing issue while adding a card or while making a payment through the card?
   
3. What exactly happens when you try to use the card?
   
4. Are you receiving any error messages?
   

If you’re having trouble buying something from Microsoft Store, here are some basic steps that you can try to get things working again. I would suggest you to follow the steps mentioned in the article on
Troubleshoot problems when paying for something from Microsoft Store.

For additional information, you may also refer the article on
Microsoft Store help and check if that helps.

We await your response.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator