Windows 10: Computer hanging / freezing - mouse doesn't move and computer needs to be restarted

Discus and support Computer hanging / freezing - mouse doesn't move and computer needs to be restarted in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I've posted before and slowly worked through issues on the computer recently. There is one remaining problem which is where the computer will... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Seizuredub, Jun 2, 2020.

  1. Computer hanging / freezing - mouse doesn't move and computer needs to be restarted


    Hi,


    I've posted before and slowly worked through issues on the computer recently.


    There is one remaining problem which is where the computer will hang mouse stops moving only when using Photoshop / a DAW something intensive


    Here is the event viewer file - https://we.tl/t-AKDlRRdPFL


    Is there something specific showing in there that it causing the issue?


    If there is a hardware failure, is this detectable?


    TIA for any help

    :)
     
    Seizuredub, Jun 2, 2020
    #1

  2. Computer and mouse freeze

    Hi

    There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

    • Were there recent changes made before the issue occurred?
    • What are the steps that you've done so far to know where the issue is coming from?

    Meanwhile, we suggest that you refer to this article:
    Mouse, touchpad, and keyboard problems in Windows
    for us to check all setting needed to help us in resolving your issue.

    Let us know about the update.
     
    Kristine Som, Jun 2, 2020
    #2
  3. c081hew5 Win User
    Computer freezing/hanging on startup

    Whenever I turn my computer on it will either freeze or hang on the startup screen with the logo and the dots. I've had Windows 10 for around 2 months but I've never had this problem until a few days ago. I've tried start-up repair, system restore and clean booting but they haven't fixed the problem.
    Yesterday I was told I should update my drivers and given 5 drivers to update, I updated 3 of them (1 was incompatible and the other didn't update in safe mode if I remember correctly) and restarted my computer and I was able to get in with no problems. I downloaded the other driver that couldn't update in safe mode, as well as Malwarebytes and Adwcleaner, and restarted my computer and the hanging and freezing started again.
    I'm assuming this started happening again because of the last driver I updated but I have no clue if I'm right or what to do next.
    Any help would be appreciated.
     
    c081hew5, Jun 2, 2020
    #3
  4. Bagoguts Win User

    Computer hanging / freezing - mouse doesn't move and computer needs to be restarted

    Lumia 620 doesn`t connect to computer via usb cable

    Hi yall and thanks for the replies!



    Unfortunately, the were of no help.



    The phone isn`t listed in device manager, the list of devices doesn`t change if I have my phone connected to my computer(s). There are no mystery devices, no yellow triangle -markings or anything even remotely pointing to the direction the phone being connected.

    It could be that my phone has a broken usb port, but it makes me wonder that it still charges the battery when connected to a computer.



    This is not a big problem for me, that I must admit, but still, it kinda bugs me that the phone doesn`t work the way it`s supposed to work,



    Anyways, if somebody comes up with something that might help, I am most grateful.



    Have a great weekend yall!



    -



    edit: Also, I have my laptop almost always connected to charger. Tried without charger just for the heck of it, didn`t help.
     
    Bagoguts, Jun 2, 2020
    #4
Thema:

Computer hanging / freezing - mouse doesn't move and computer needs to be restarted

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