Windows 10: Facing problems shutting down Windows 10

Whenever Alienware Command Center or Razer Cortex is installed on my system, windows won't shutdown. Like whenever I press shutdown, it just does nothing. Task manager shutdown also does nothing. How can this be resolved whenever those 2 programs mentioned are installed?

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:)

 

Occasional BSOD while shut down (Windows 10)

sounds like some app or device not unloading cleanly
@Kursah he said DURNING SHUT DOWN AND ONLY DURING SHUTDOWN
none of your suggestions are relevant if thats true

open blue screen view and look at the top 5 or 10 entries that should give you a idea on what device is mis-behaving

 

Windows 10 is unable to complete shut down

We suggest doing these troubleshooting steps below:

Method 1. Hard Reset

• Shut down your computer.
• Remove the cable and wires connected to your computer.
• Press the Power button for 10 seconds to completely drain your device.
• Check if there's any changes.

Method 2. Shutdown trick.

• Press Windows key.
  
• Press and hold Shift.
• Click the Power icon.
• Select and click Shutdown.

Let us know the outcome.

 

Problem with the Task Host Window and the shutting down

Hi Sayan_Gosh, thanks for your fast response! I will answer first all the four questions that you are asking me:

• The PC that I'm using is a Gateway model DX4860 with previous Windows 7 Home Premium.
• I have upgrade to Windows 10 using Windows update settings.
• I have Norton Security Deluxe installed in my PC.
• And finally, all programs were closed before shutting down Windows.

I will execute your initial recommendations and the
diagnostic steps that you suggest me; and I will let you know the status of the "Task Host issue".