Windows 10: Windows 10 update 2004 breaks Wi-Fi on my Surface Pro 4

Discus and support Windows 10 update 2004 breaks Wi-Fi on my Surface Pro 4 in Windows 10 Network and Sharing to solve the problem; Anyone with a Surface Pro 4 and Marvell Wi-Fi experience this breaking change in Windows 10 v2004 update? The repro below is very reliable, and I... Discussion in 'Windows 10 Network and Sharing' started by JamesHendergart, Aug 9, 2020.

  1. Windows 10 update 2004 breaks Wi-Fi on my Surface Pro 4


    Anyone with a Surface Pro 4 and Marvell Wi-Fi experience this breaking change in Windows 10 v2004 update? The repro below is very reliable, and I haven't yet found anyone with the same issue or any Wi-Fi driver updates that are known to fix the issue. Equally valuable would be anyone with the same system: Surface Pro 4 who has v2004 running with a working internet connection.


    Actual: Cannot connect to the internet over Wi-Fi

    Expected: Connect to internet over Wi-Fi


    Steps:

    1. Apply v2004 as provided by Windows Update

    2. Reboot

    3. Try to connect to the internet


    Config:

    Surface Pro 4

    Windows 10.0.18363

    No wired ethernet port. Only Wi-Fi

    Marvell Avastar Wireless Adapter


    Thanks.

    :)
     
    JamesHendergart, Aug 9, 2020
    #1
  2. dalchina Win User

    Surface Pro 4 will not connect to Starbucks Wi-Fi?


    Problem with Wi-fi sense maybe?

    Windows 10 update 2004 breaks Wi-Fi on my Surface Pro 4 [​IMG]
     
    dalchina, Aug 9, 2020
    #2
  3. Surface Pro 4 will not connect to Starbucks Wi-Fi?


    I have not used my surface on many unknown Wi-Fi networks. However, I have not had any problems where did. Today I tried logging in to Starbucks Wi-Fi and got "no internet connection." I spent an hour on the phone sitting in Sbux talking to their Google-Sbux Wi-Fi tech support to no avail. I did all these:

    Restarting Surface

    Restarting browser/Wi-Fi

    Disable firewall.

    Clearing cache

    Forgetting networks and re-connecting.

    Disable/re-enable network adapter

    Entering DNS settings.

    Removal of the adapter driver and reinstall.


    Nothing worked. I was pretty sure the tech was unfamiliar with Win 10 and was reading down a list of "fixes." At any rate, the problem was not solved. I suspect some sort of security switch with Win 10, but don't know where to look.

    Internet searches found a few similar complaints regarding Surfaces and Starbucks' Wi-Fi. However, they were related to earlier models. Anyone have this problem and figure it out?

    p.s. Of course I was the only one with a Microsoft product in a sea of Apple machines. You see how this type of thing further makes MS look bad.
     
    CalypsoArt, Aug 9, 2020
    #3
  4. Windows 10 update 2004 breaks Wi-Fi on my Surface Pro 4

    Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Aug 9, 2020
    #4
Thema:

Windows 10 update 2004 breaks Wi-Fi on my Surface Pro 4

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